- Full-Time
- Permanent
- RIXOS
- Rooms
__jobinformationwidget.freetext.LocationText__
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
__jobinformationwidget.freetext.ExternalReference__
REF34233V
Bellman
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Ensure the security of guests’ belongings during C-in and C-out and assist to carry guests’ luggage to and from their rooms.
- Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.
- Deliver the best services to guests in line with the hotel’s policies and procedures.
- Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.
- Always be friendly, well-groomed, polite and respectful.
- Gather information about the facility’s occupancy for the respective day before starting the shift.
- Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.
- Has knowledge of all activities that may (will) be held at the facility on the specific day.
- Help all guests with their luggage when entering and leaving the hotel.
- Show guests the way to their room and carry their luggage.
- Has detailed knowledge of all of the hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.
- Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.
- Always start work on time and, when needed in times of busy check-ins and checkouts, work overtime.
- Responsible for the order of the reception desk and lobby.
- Carry out the periodic maintenance and cleaning of the luggage trolleys.
- Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.
- Responsible for safely keeping guest belongings under his/her responsibility.
- Keep track of all official documents and deliver them to the respective addressees
- Attend the internal communication meetings and trainings of the Front Office
- Department and share his/her suggestions and thoughts.
- Responsible for carrying the luggage for rooms that will be changed.
- Take part in the Emergency Response Teams.
- To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.
- To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
- To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.
- To predict effects of environment and efficiency of energy on purchased equipment.
- To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
- Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.
- Carry out all other duties assigned by managers and hotel management not specified in the job description
- Education: At least a high school or vocational diploma.
- Experience: At least 1 year of experience in the related field.
- Foreign Language: Good command of English and Arabic to communicate well.
- Courses and Training: Theoretical and practical background.
- Computer Literacy: Basic PC applications.
- Skills: Using personal touch in order to exceed guests expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Ähnliche Jobs
Salary
Location
Raffles Europejski Warsaw, Warsaw, Poland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Warsaw
Job Category
Rooms
Description
Scope and ObjectivesThe Head Butler plans and manages the overall operation of the Butlers with the aim to create a passionate and committed team that deliver superlative guest journeys. The position
Reference
2c9c36e1-c156-40a6-a822-b67004a106de
Expiry Date
01/01/0001
Salary
Location
Mercure Paris Butte Montmartre Basilique, Paris, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
En tant que Gouvernant·e, vous serez chargé·e de coordonner l'équipe des étages pour offrir une expérience de qualité à nos clients. Vous aurez pour mission principale de superviser les tâches du serv
Reference
d0a8f33c-ba99-4f99-a3fd-aa9dd2ff47e3
Expiry Date
01/01/0001
Salary
Location
Novotel Vijayawada Varun, Vijayawada, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vijayawada
Job Category
Rooms
Description
First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.Wh
Reference
880e844b-c941-4198-8734-fa2d43fd9ad9
Expiry Date
01/01/0001
Salary
Location
Novotel Vijayawada Varun, Vijayawada, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vijayawada
Job Category
Rooms
Description
Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.Supervise team members to ensure that all tasks assigned/required in the outlet are carri
Reference
0d917d0a-0caa-4139-b173-54afeed10331
Expiry Date
01/01/0001
Salary
Location
Novotel Vijayawada Varun, Vijayawada, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vijayawada
Job Category
Rooms
Description
Greet and assist guests upon arrival and departure, ensuring a smooth check-in and check-out process. Address guest needs, requests, and complaints promptly and efficiently.Manage guest reservations,
Reference
6e21675a-9a61-4fdb-9752-63b32d8ae6d1
Expiry Date
01/01/0001
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Rooms
Description
Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Deliv
Reference
91614ac4-ee13-48e5-8b4c-f88f9b54e32e
Expiry Date
01/01/0001
Salary
Location
Novotel Newcastle Airport, Newcastle upon Tyne, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Job profileYou must be happy working customer facing at all times. From morning shifts until evening work. You will be trained to provide a multi-functional service required within Front of House, Bar
Reference
56b75d9e-112b-46d3-91fb-979da2e80706
Expiry Date
01/01/0001
Salary
Location
Novotel Newcastle Airport, Newcastle upon Tyne, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Job profileYou must be happy working customer facing at all times. From morning shifts until evening work. You will be trained to provide a multi-functional service required within Front of House, Bar
Reference
79d3cfef-225f-447a-a145-2f7c072aa095
Expiry Date
01/01/0001
Salary
Location
ibis London Sutton Point, London Borough of Sutton, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
London Borough of Sutton
Job Category
Rooms
Description
ARE YOU A WELCOMING, CUSTOMER ORIENTATED AND ENTHUSIASTIC SUPERSTAR? ARE YOU LOOKING FOR YOUR NEXT STEP?Ibis & Adagio London Sutton Point is looking for a team member to join our team!Your mission wil
Reference
104d55ab-5348-4336-bd0a-ec6c07f587f0
Expiry Date
01/01/0001
Salary
Location
IBIS STYLES LYON SUD VIENNE, CHASSE SUR RHONE
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel Ibis Styles Lyon Sud à Chasse sur Rhône un Réceptionniste F/H, en CDI, pour une prise de poste dès que possible. Bienvenue dans un métier qui vous permet d’être au
Reference
RAKBL000
Expiry Date
01/01/0001