Bar Supervisor

Located within the 5-star Pullman Quay Grand Sydney Harbour, Hyde is one of Sydney’s premier venues, offering stunning views of the iconic Harbour Bridge. With our signature cocktail menu, South American-inspired share plates and live music, we are proud to be Sydney’s Best Lounge and Cocktail Bar, as recognised by the 2022 People’s Choice Award from the Australian Good Food Guide.

As Bar Supervisor, you will report to the Venue Manager & Bar Manager, leading, mentoring, and motivating a dynamic team to deliver exceptional service. You’ll assist with the day-to-day operations at Hyde Hacienda. Your key responsibilities will include:

Key Duties

• Ensure efficient, friendly, and professional beverage service for all guests.
• Build rapport with VIP and regular guests to ensure their needs are met consistently.
• Implement systems to protect and manage bar service equipment, record breakages, and conduct regular stock takes.
• Prepare beverages according to standard recipes and maintain beverage costs as outlined in the budget.
• Develop and maintain a weekly cleaning schedule to uphold the highest hygiene standards in the bar area.
• Ensure all mise en place is completed before guest arrival and that team members are knowledgeable about the beverage and wine lists.
• Drive sales by promoting current offerings and ensuring guests are provided with accurate billing.
• Maintain back-of-house and cellar areas to a high standard, ensuring correct stock rotation and storage methods.
• Operate within liquor licensing guidelines and adhere to the hotel’s House Management Policies.
• Stay current with Responsible Service of Alcohol (RSA) requirements and ensure your team follows RSA principles.
• Assist with roster preparation, ensuring cost-effective staffing levels are maintained and approved by department heads.

Qualifications and Skills

• A true “people person” with a passion for creating memorable guest experiences.
• Strong knowledge of current food and wine trends, with a passion for the hospitality industry.
• Valid Responsible Service of Alcohol (RSA) Certificate and Food Safety Supervisor Certificate.
• Availability to work a rotating roster, including weekends and evenings.
• A leadership mindset, with the ability to motivate your team and take ownership of the role.

What's in it for you?

• Discounted car parking, free barista coffee, and free dry cleaning.
• Hotel discounts of up to 70% off worldwide – affordable holidays await!
• Access to Accor Academy and Typsy training platforms for career growth.
• Opportunities to develop within Accor, with over 400 hotels in Australia and New Zealand, and 5000 globally.

Our commitment to diversity and inclusion 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.