Assistant Activities Manager - Pools

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. 

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

• Connecting guests to the extraordinary place we call home
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world - we are globetrotters!
• Going beyond the walls of our hotel to support our community
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

Reporting to the Recreation Director, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues to ensure an exceptional guest experience
• Ensuring there are sufficient towels in the towel bins and collect additional supplies  from the laundry department as needed
• Test chlorine levels in pool and balance as required
• Ensure pool is vacuumed thoroughly and clean debris as needed
• Check water levels in pool and add more water as required
• Ensure there is an empty towel bin available for soiled towels and sufficient trash bins placed around pool area
• Clean umbrella tables and chairs and sweep pool deck as required
• Ensure office area is clean and tidy
• Clean debris from pool deck and skimmers as required
• Daily supervision of both hotel pools and colleagues
• Managing daily schedules to ensure coverage at both pools during attendant breaks
• Assist with weekly scheduling
• Assist department manager with conducting performance reviews
• Ensure all required tools & materials are stocked at all times, including conducting monthly inventory checks
• Manage guest supplies and operational inventories and orders to budget.
• Conduct daily briefings, weekly/monthly departmental communications meetings.
• Ensure guest requests are met in timely manner and contact the manager on duty for additional support as needed
• Provide division administration and perform any other function related duties and projects for department as assigned

• At least 2 years’ experience in managing a team
• Must possess computer proficiency with Windows-based products
• Valid CPR certification is preferred
• A lifesaving certificate would be advantageous
• Applicants must be aware that irregular hours, split shifts, weekends and public holiday work apply to this position
• Effective problem solving skills and demonstrating good judgment
• Exceptional organizational and interpersonal skills with an excellent verbal and written communication skills that demonstrate a strong command of the English language

• Sitting - 0-2 hrs/day.
• Walking - 6-8 hrs/day.
• Standing - 6-8 hrs/day
• Bending/Reaching – 6-8 hrs/day
• Pushing/Pulling - 4 hrs/day
• Physical Effort -  ability to push, pull lift up to 50 lbs