Talent and Culture Executive

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

Summary of Responsibilities:

Reporting to the Talent & Culture Manager, responsibilities and essential job functions include but are not limited to the following:

• Update the system with new joiners, promotions, resignations and any change in employment status.
• Monitoring the attendance sheets received from the departments during the payroll process and checking the biometrics.
• Manage the payroll process and ensure all payroll inputs are provided within the required time frame (overtime, allowance payout, ticket accruals etc).
• Exit Management for all leavers to ensure smooth off boarding of colleagues.
• Process the visa cancellation and final settlement for resigned colleagues.
• Track and update vacation balance for all colleagues.
• Track the ticket entitlement process for all colleagues.
• Update brand and department policies and procedures and LSOPs.
• Provide assistance in different HR aspects such as new hires orientation and the colleagues’ engagement process.
• Participate in colleague related activities and events.
• Maintain confidential filling system for colleagues’ files and documents and tracking data base for the all colleagues and leaders data.
• Follow up on the HR audit points.
• Conduct colleagues dining audit.
• Update HR communication boards.
• Deliver the necessary documents to be signed by the concerned departments.
• Consistently offer professional, friendly and engaging service to the colleagues and leaders.

• Computer literate in Microsoft Window applications required.
• Proven self-starter with the ability to handle multiple tasks effectively in a fast paced, ever changing environment.
• Must demonstrate tact, flexibility and diplomacy at all times and work in an environment of strict confidentiality.
• Proven desire to be involved in maintaining guest service excellence by providing quality service to our internal guests.
• Strong communication skills with the ability to develop relationships.
• Highly responsible & reliable.
• Team player with strong initiative and self-direction
• Minimum of 2 years work experience in a busy multi-faceted HR office, within an administrative role, preferably within a hotel or Human Resources environment.
• University/College education in Human Resources a definite asset.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.