Talent & Culture Manager

Mercure Kuala Lumpur Trion, tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with amazing view of Kuala Lumpur’s iconic skyline from  the rooms.

• Develop, implement, and maintain Talent & Culture policies, procedures, and programs, ensuring compliance with hotel standards and labour laws
• Monitor labor market trends and social legislation, providing recommendations to management
• Oversee recruitment processes, including workforce planning, interviewing, and maintaining relationships with recruitment sources
• Manage the Performance Appraisal Program, providing guidance to department heads and addressing performance issues
• Prepare and submit periodic Talent & Culture reports and correspondence
• Counsel employees on career planning, training, and employee relations matters
• Review and recommend appropriate disciplinary actions in consultation with department heads
• Coordinate employee engagement activities, including social, sport, and recreational events
• Develop and conduct training programs to enhance staff skills and meet evolving business needs
• Maintain positive working relationships with all departments and external professional contacts

• Bachelor's Degree in Human Resources Management or Hotel Management with minimum 3 years of Human Resources Management experience
• Excellent reading, writing, and oral proficiency in English language; proficient in MS Office
• Strong knowledge of HR best practices, labour laws, and employee relations

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.