Assistant Director, People & Culture

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) retirement savings plan and matching program
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

We're looking for a people-focused Assistant Director, People & Culture to support the management of People & Culture and all areas which support the Fairmont philosophy of cultivating a workplace that reflects the values of Hawaii's local culture and the aloha spirit.  

Salary Range:  $90,000 - $115,000

What you will be doing:

• Manage the day-to-day operations of the People & Culture Department
• Lead and provide support to the People & Culture team members, including assisting with administrative duties as needed
• Assist the Regional Director of People & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
• Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
• Support the implementation of People & Culture strategies
• Organize, attend and participate in management of employee functions
• Maintain relationships with local schools, colleges and universities
• Manage and oversee the recruitment process and benefit administration
• Manage and tracking of immigration and residency process of employees
• Implement retention strategies to fulfill business need objectives
• Complete exit interviews with departing colleagues
• Provide assistance and support with employee relations issues, including but not limited to coaching and counseling guidance and conducting disciplinary meetings when required
• Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
• Assist Managers in setting objectives and goals for supervisor and assistant managers
• Provide advice on employment legislation and developments in labor laws and employment standards
• Communicate People & Culture policies and procedures to all leaders and colleagues
• Promote work-life balance to achieve a healthy workforce in each department
• Support the motivation of talent through regular activities through the hotel
• Ensure employee final pay is accurate, timely, and in keeping with legislative requirements
• Process and maintain confidential information and properly document information for payroll purposes
• Participate in the departmental financial budgeting and month-end processes
• Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
• Be a role model within the hotel and exhibit and practice professional leadership skills, that fully align with our culture, values and pillars
• Promote and maintain positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and aloha spirit
• Advance positive employee relations by building effective working relationships with all constituents

Your experience and skills include:

• Minimum of 5 years of Human Resources Leadership experience in a hospitality setting
• Previous experience in Talent Acquisition, Benefit Administration and Labor Relations
• Knowledge of local labor laws and employment law requirements required
• Must have up-to-date knowledge on HR trends and practices in the market
• Multicultural awareness and able to work with communities and people from diverse backgrounds
• Must be able to multi-task, be detail-oriented and organized in a fast paced, high volume environment
• Must have ability to work independently with strong initiative and to prioritize or seek clarification in prioritizing work assignments
• Ability to create a community which supports a collaborative environment
• Self-motivated, energetic and highly responsible
• Maintain a professional working environment and attitude
• Flexible, able to embrace, and respond to change
• Strong relationship builder
• Highly responsible & reliable with strong sense of urgency

Education

• University/College degree in a related discipline preferred

Licenses or Certificates          

• SHRM Certification preferred

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?

So you can discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani