Staff Accountant/Payroll Manager

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

The Staff Accountant/Payroll Manager is responsible for assisting the Director of Finance and Controller in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Raffles Hotels Standard Operating Procedures; and safeguarding owners/investors assets. The emphasis of this role is on Payroll processing.  

Fundamental Requirements:

• Process Payroll by ensuring timely & accurate payments, addressing employee inquiries and resolving discrepancies directly with them.
• Perform payroll audits and reconciliations to ensure payroll accuracy and compliance.
• Prepare all contribution reporting and facilitate payments to vendors.
• Train leaders on payroll reporting.
• Serve as the primary payroll contact, resolving employee payroll inquiries professionally.
• Maintain strict compliance with corporate protocol and audit requirements.
• Assist in the monthly close process by posting journal entries related to payroll, prepaid, etc.
• Monitor, prepare, and communicate financial reports in accordance with Raffles Hotels required due dates.
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
• Cross-Train in other areas within the Accounting Department.
• Assist in other areas as Staff Accountant, namely on AP, AR, and credit.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience
• Coordinate payroll changes including new hires, terminations, promotions, and employee status updates in partnership with Human Resources.
• Review employee timekeeping, attendance, leave balances, and payroll data to ensure accuracy and compliance.
• Ensure compliance with federal, state, and local payroll regulations, wage and hour laws, and corporate policies.
• Perform regular payroll audits and reconciliations to verify the accuracy of payroll, tax withholdings, deductions, and benefit contributions.
• Prepare payroll accruals, vacation accruals, benefit entries, reversals, and related month-end adjustments.
• Identify and implement process improvements that enhance payroll accuracy, efficiency, and internal controls.

Education & Experience: 

• College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Payroll experience is required
• Hotel PMS Opera is preferred

Physical requirements:

• Long hours sometimes required.
• Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements:

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

• Salary Range: $75,000 - $80,000
• Employee benefit card offering discounted rates in Accor worldwide for you and your family. 
• Excellent Company benefits including medical, dental, vision and life insurance. 
• Personalized development opportunities across Accor's extensive brand portfolio.  
• Ability to make a difference through our Corporate Social Responsibility activities