Accounts Receivable Executive

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

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We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

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We're looking for a detail-oriented and analytical Accounts Receivable professional to join our finance team in Kochi, India. In this role, you will be responsible for managing customer accounts, ensuring timely collection of outstanding receivables, and maintaining accurate financial records. You'll work collaboratively with various departments to resolve account-related issues while upholding the highest standards of accuracy and integrity. This position offers an excellent opportunity to make a meaningful impact on our organization's financial health while developing your expertise in accounts receivable management.

• Maintain and monitor customer accounts to ensure timely collection of outstanding balances and minimize days sales outstanding (DSO)
• Prepare, issue, and manage invoices, account statements, and credit notes with meticulous attention to detail
• Follow up with customers regarding overdue payments through professional communication and negotiate payment arrangements
• Reconcile customer accounts and investigate payment discrepancies to ensure accuracy
• Record receipts and allocate payments accurately in the accounting system and ERP platforms
• Prepare aging reports and analyze trends to recommend proactive actions for overdue accounts
• Coordinate with Sales, Operations, and Finance departments to resolve account-related issues efficiently
• Ensure compliance with company credit policies, procedures, and internal control standards
• Review and process credit applications while assessing creditworthiness based on established criteria
• Support month-end and year-end closing activities by reconciling accounts and preparing supporting documentation
• Identify and report revenue discrepancies or irregularities to management
• Maintain organized records and documentation for audit and compliance purposes

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Minimum of 2–4 years of professional experience in Accounts Receivable, Collections, or General Accounting
• Proficiency in Microsoft Excel and Microsoft Office applications
• Experience with ERP systems and accounting software platforms
• Strong knowledge of accounting principles, credit policies, and internal control procedures
• Excellent analytical and problem-solving skills with the ability to identify trends and recommend solutions
• Outstanding organizational and time management skills with the ability to manage multiple priorities
• Exceptional attention to detail and commitment to accuracy in all financial transactions
• Strong communication and interpersonal skills with the ability to interact professionally with customers and internal stakeholders
• Demonstrated ability to work collaboratively in a team environment
• Customer-focused mindset with a commitment to resolving issues professionally and efficiently
• High level of integrity and ethical standards
• Proficiency in reconciliation procedures and account analysis
• Experience with customer relationship management (CRM) systems is preferred
• Knowledge of collection procedures and negotiation techniques is preferred
• Experience in hospitality, retail, or service industry is advantageous