Revenue Manager

Sofitel Dubai Downtown

French luxury and local cuisine in the world's most exciting city

Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.

Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. It's 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.

"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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The Revenue Manager is responsible for driving topline revenue performance through data-driven analysis, forecasting, pricing strategies, and demand optimization. This role oversees revenue analytics across all segments and channels while also managing the Reservations function to ensure conversion efficiency, inventory accuracy, and alignment with overall revenue strategies.

• Communicates the processes to follow in terms of booking quality and correct data input into the PMS, towards the reservation and front office team
• Help and support the Director of Revenue in driving the market share and revenue performance through proper pricing and mix management.
• Be part of developing the overall pricing strategy to include all market segments and distribution channels
• Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in each market
• Ensure adherence to the Sofitel Pricing Policies of Rational Pricing and compliance with the Best Rate Guarantee (BRG)
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels, including branded web, 3rd party sites, TARS, and the GDS.
• Oversee daily operations of the Reservations department.
• Lead, train, and develop the Reservations team to maximize conversion and service quality.
• Set and monitor reservations KPIs such as conversion rate, call handling time, and abandonment rate.
• Ensure reservations processes align with revenue management strategies and policies.
• Monitor booking patterns and booking windows to adjust selling strategies.

• Bachelor’s degree in Hospitality Management, Finance, Business, or related field
• 5+ years of experience in Revenue Management or Revenue Analysis
• Previous experience managing or overseeing Reservations is highly preferred
• Excellent understanding of hotel distribution and pricing strategies
• Leadership and team management skills
• Strong communication and stakeholder management abilities