- Full-Time
- Permanent
- MOVENPICK
- Rooms
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Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
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REF40119L
Room Attendant/ Nhân viên Buồng phòng
Region
MEA SPAC
•Mövenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.
- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
Dọn dẹp và duy trì phòng khách, hành lang phòng khách, phòng phát đồng phục, tủ theo tiêu chuẩn và quy trình đã được thiết lập
- Follows the I-Clean process
Theo dõi quá trình I-Clean
- Replenishes guest supplies
Cung cấp thêm các dịch vụ khách yêu cầu
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
Đảm bảo các dịch vụ theo quy định của cấp trên và các yêu cầu của khách được đáp ứng một cách nhanh chóng và lịch sự
- Reports damage or malfunction in hotel rooms to superior
Báo cáo với cấp trên những thiệt hại hoặc trục trặc trong phòng khách sạn
- Maintains equipment in proper state of cleanliness and repair
Duy trì các trang thiết bị trong tình trạng sạch sẽ và được sửa chữa nếu hư hỏng
- Maintains a section room report
Duy trì báo cáo phòng hàng ngày
- Maintains a daily room checklist
Duy trì danh sách kiểm tra phòng hàng ngày
- Meets with superior and takes on daily assigned tasks
Gặp và báo cáo hàng ngày với cấp trên những công việc được giao
- Reports and submits lost and found articles to superior immediately
Báo cáo và nộp những đồ vật bị mất của khách với cấp trên ngay lập tức
- Report guest complaints to superior immediately
Báo cáo ngay lập tức với cấp trên những than phiền của khách
- Reports unusual behavior/activities on floors to supervisor
Báo cáo với giám sát hành vi hoặc hoạt động bất thường xảy ra
- Records room status in allocated section accurately
Ghi lại tình trạng phòng được giao một cách chính xác
- Complies with hotel’s health, safety and hygiene policy
Tuân theo chính sách của khách sạn về vệ sinh, an toàn sức khỏe
- Adheres to personal grooming and hygiene standards
Tuân thủ đúng tiêu chuẩn vệ sinh và tác phong cá nhân
- Attends meetings and training sessions as required
Tham gia các cuộc họp và khóa đào tạo theo yêu cầu
- Conversant with emergency evacuation and fire procedures for relevant department
Nắm rõ quy trình sơ tán trong trường hợp khẩn cấp và cháy nổ
- Carry out valet services when required including delivery of linen or processing laundry orders
Thực hiện các dịch vụ khi có yêu cầu bao gồm phân phát đồng phục hoặc các yêu cầu giặt ủi
- Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge
Làm rõ trách nhiệm công việc và tìm kiếm cơ hội để nâng cao kỹ năng và kiến thức công việc
- Provides information when requested and promotes hotel’s services, facilities and special events
Cung cấp thông tin khi có yêu cầu và quảng cáo các dịch vụ của khách sạn, các tiện nghi và các sự kiện đặc biệt
- Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
Xây dựng và duy trì mối quan hệ tốt với khách và khách hàng nội bộ để kịp thời đáp ứng nhu cầu của khách
- Perform other task assigned based on the needs or requirements of the Hotel Management
Thực hiện các nhiệm vụ được giao dựa trên yêu cầu và nhu cầu của Ban quản lý Khách sạn
- High school education or equivalent/ Tốt nghiệp Trung học Phổ thông hoặc tương đương
- Good oral proficiency in English language/ Thành thạo tiếng Anh giao tiếp
- Minimum 1 year of experience in a similar or related position./ Tối thiểu 1 năm kinh nghiệm ở vị trí tương đương hoặc liên quan
- Ability to work effectively and contribute in a team/ Khả năng làm việc hiệu quả và đóng góp trong nhóm
- Self-motivated and energetic/ Tự giác và năng nổ
- Must be well-presented and professionally groomed at all times/ Luôn duy trì tác phong diện mạo chuyên nghiệp.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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