- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Calgary Eau Claire, Calgary, Canada
__jobinformationwidget.freetext.ExternalReference__
REF47842R
Restaurant General Manager
Region
Luxury & Lifestyle
Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.
Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary's Urban Resort.
What is in it for you:
- Employee benefit card offering discounted rates in Accor & Marriott worldwide for you and your family.
- Competitive benefit program, including medical, dental, vision, retirement savings, and an employee & family assistance program.
- Duty meals in on-site Staff Cafeteria, as well as access to Employee Assistance/Wellness Program.
- Food & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont Palliser.
- Learning programs through our Academies designed to sharpen your skills.
- Career development opportunities with national and international promotion opportunities.
Flower & Wolf, located in the Sheraton Suites Calgary Eau Claire, offers locals and travelers a familiar yet refreshing restaurant and bar experience in a sophisticated space. As the General Manager, your leadership and passion for top notch food & beverage experiences will drive outstanding operating results to ensure the venue is a great place to gather and an awesome place to work.
What you will be doing:
You will play a pivotal role in driving the success of the hotel’s restaurant, going beyond day-to-day operations to identify and capitalize on business opportunities. Your focus will be on developing innovative marketing initiatives that enhance our brand presence and attract new guests. Leading a dynamic team, you will ensure that we deliver exceptional service, outstanding food quality, and a welcoming atmosphere. This position requires strategic thinking, strong leadership skills, and a deep commitment to cultivating a reputation for culinary excellence.
Below is a summary of your key responsibilities, along with any additional duties that may arise.
1. Operational Leadership:
- Manage the day-to-day operations of the restaurant, ensuring efficiency, quality control, and adherence to brand standards.
- Oversee front and heart-of-house operations, coordinating with chefs, culinary staff, and service teams to deliver seamless dining experiences.
- Champion Open Table, Silverware POS and Avero to ensure all systems are utilized effectively.
- Ensure the restaurant complies with health, safety, and hygiene regulations
2. Guest Experience:
- Deliver exceptional customer service, ensuring every guest interaction reflects the brand standards.
- Ensure the restaurant ambiance is maintained according to season and time of day.
- Handle guest feedback, resolve issues promptly, and continuously improve guest satisfaction.
- Collaborate with marketing team to promote unique dining experiences and events.
3. Team Management & Development:
- Recruit, train, and mentor a high-performing team, fostering a culture of excellence, teamwork, and professional growth.
- Conduct regular performance reviews, provide coaching, and implement training programs to enhance service standards.
- Schedule staff to optimize service levels and maintain labor cost efficiency.
4. Financial Management:
- Develop and manage the restaurant's budget, ensuring revenue goals are met while controlling expenses.
- Monitor daily sales, average check, labor costs, food costs, and inventory levels, implementing cost-saving and upselling strategies where necessary.
- Analyze financial reports, P&L statements, and KPIs to identify opportunities for increased profitability.
5. Menu & Product Development:
- Collaborate with the Executive Chef to design and maintain a creative, seasonal menu that reflects both local and global culinary trends.
- Design and maintain a creative, seasonal beverage (wine, beer and cocktails) menu that reflects both local and global trends
- Ensure food quality and presentation align with the brand standards.
- Manage vendor relationships to source the finest ingredients while maintaining cost control.
6. Business Development:
- Create promotional campaigns, special events, and unique dining experiences that attract guests and enhance brand visibility.
- Stay current with industry trends and competitors to position the restaurant as a leader in the market.
- Work closely with marketing to promote and develop business.
Your experience and skills include:
- Minimum 3 years of management experience in a high-end restaurant or luxury hotel F&B outlet.
- Degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.
- Strong experience using Microsoft Office programs and Silverware or another POS.
- Proven leadership and team management abilities.
- Ability to drive projects from concept, development to execution.
- Strong financial acumen and experience managing budgets, P&L statements, and cost control.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work under pressure and maintain high standards in a fast-paced environment.
- Passion for food, hospitality, and creating memorable guest experiences.
- Able to constantly stand and walk throughout the shift and work a schedule which reflects the business levels and needs.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-AD1
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Swissôtel Sydney, Sydney, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Sydney
Job Category
Food & Beverage
Description
Swissôtel Sydney, part of Accor’s international network, have an exciting opportunity for passionate Food & Beverage Attendants to join our luxurious Arches Bar on Market Street.
Reference
8e95b097-03bb-474a-98e6-280261404d83
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Food & Beverage
Description
Mesero Fine Dining.¿Le apasiona todo lo que es Alimentos & Bebidas y sonríe para nuestros clientes? Como mesero fine dining, tendrá la oportunidad perfecta para tocar los corazones de nuestros huésped
Reference
f7f8e735-b462-4808-b89a-03ebcdaff696
Expiry Date
01/01/0001
Salary
Location
ibis Paris CDG Airport, Tremblay-en-France, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Tremblay-en-France
Job Category
Food & Beverage
Description
L’Hôtel Ibis Paris CDG est à la recherche d’un(e) nouveau(velle) Assistant(e) Responsable Restauration pour renforcer ses équipes et assurer la gestion du service sur les différents points de vente re
Reference
8a6a158f-47e8-4393-9686-4729e05828db
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
Hale Kai features made-to-order local favorites served from our island-style thatched-roof huts. Our lively Oceanside restaurant and beach bar invites guests to kick off their flip-flops and share cas
Reference
89adda57-a481-4cee-b724-35815c5f8e22
Expiry Date
01/01/0001
Salary
Location
Raffles Boston, Boston, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Boston
Job Category
Food & Beverage
Description
The Barback is responsible for assisting the bartenders in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the
Reference
e887676d-a2e9-48a8-8c2d-4d5b8300761a
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Frontenac, Québec City, Canada
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Québec City
Job Category
Food & Beverage
Description
Votre rôle : Proposer en permanence un service professionnel, avenant et attachant à tous nos clientsAssurer constamment un accueil et un service professionnel, cordial et enthousiaste Être un ambassa
Reference
efe15fa9-2476-41fb-a4ce-6fbf3b0ce8e3
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Victoria
Job Category
Food & Beverage
Description
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the
Reference
a6768a8b-5766-4c4d-8038-735e9174872e
Expiry Date
01/01/0001
Salary
Location
ibis budget Jundiai Shopping, jundiai, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Food & Beverage
Description
Preparar e montar pratos, cuidando dos padrões de apresentação e segurança alimentar exigidos, bem como auxiliar o superior imediato na manutenção dos controles da área.Preparar os pratos do cardápio
Reference
3340880f-75e0-430b-b26a-55682d04bd5d
Expiry Date
01/01/0001
Salary
Location
Fairmont The Queen Elizabeth, Montreal, Canada
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montreal
Job Category
Food & Beverage
Description
Superviser les opérations quotidiennes de la plonge, en veillant à la propreté, l'organisation et la fonctionnalité sécuritaire de tout le matériel des espaces de plonge et de cuisine.Gérer et planifi
Reference
bb37efdd-348d-46ac-8652-3d27f0285dc2
Expiry Date
01/01/0001
Salary
Location
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Pittsburgh
Job Category
Food & Beverage
Description
You’d make a great barista if you:Consider yourself a “people person,” and enjoy meeting others.Love working as a team and appreciate the chance to collaborate.Understand how to create a great custome
Reference
55cf8f7a-6694-4fa5-a9d7-0fa814e420b8
Expiry Date
01/01/0001