Receiving Clerk

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.

The Receiving Clerk is responsible for receiving food and beverage goods, freights, parcel packages and assist in issuing food, beverages, supplies, and operating equipment. They are also responsible for ensuring that all products and services received are consistent with hotel quality standards and communicate all omissions and deviations to appropriate management. This position is responsible for the data of receipts of all goods and services in the procurement system.

Responsibilities and essential job functions include, but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Establish, manage and maintain supply levels for the hotel
• Receive all goods ordered by the hotel in Birchstreet procurement system.
• Issue received goods to proper departments
• Keep shipping and receiving log up to date utilizing technology provided. Handle and log incoming/outgoing packages, including guest packages and verify quantity/condition of guest packages.
• Store goods in proper storerooms
• Keep loading dock and storerooms clean
• Maintain storeroom in accordance with standards and rotate stock accordingly using “First In, First Out” system and date all items as required and working in refrigerated and freezer storerooms as well
• Adhere to established procedures and policies in purchases
• Ensure compliance with all federal, state, local and company regulations regarding storage, safety and sanitation
• Notify ordering department when goods and/or services are received
• Receive food, beer, wine, liquor and operational supplies according to schedule. Inspect for proper specifications (quantity and quality). Inspect wines for correct vintner and vintage
• Ensure that all items received are in good condition and refuse damaged goods, or goods that do not have proper documentation (Purchase Order/Requisition)
• Solicit assistance from the culinary management team or designee as required, in quality determinations.
• Maintain an efficient and timely filing system
• Fill out all required departments requisitions as appropriate and communicate shorts or back orders.
• Process delivery receipts and invoices on Birchstreet procurement application and forward to Accounting or Purchasing Director on a daily basis
• Reconcile purchase orders and receiving documentation with Director of Purchasing on a weekly basis
• Maintain daily receiving logs for all products and services received
• Check pricing, discounts, extensions and totals on invoices, where applicable. Compare quantities to receiving documents. Investigate and rectify discrepancies
• Maintain efficient security and control on all storage areas, where applicable
• Keep management well-informed of any unusual operational or financial events and/or deviations of policies or procedures
• Receive, log, store, and ship incoming and outgoing department packages and mail.
• Ensure guest package receiving policies are strictly followed, where applicable
• Ensure that a credit note is received before any supply is returned to the supplier and that such credit note is documented.
• Ensure that delivery vehicles are properly organized to allow the free flow of traffic in the loading dock.
• Raise paperwork for goods received without an invoice.
• Assist in ensuring that all items are efficiently received in the loading dock and checked against purchase order/requisitions.
• Carry out bottling duties on a daily basis.
• Liaise with the Executive Steward to maintain a clean and tidy loading bay area.
• Carry out checks on food and van temperatures and log temp on the Food Temperature log.
• Ensure that food and perishable items are delivered promptly to the appropriate department/storeroom.
• Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports.
• Verify and track received inventory and complete inventory reports and logs.
• Reconcile shipping invoices and receiving reports to ensure count accuracy.
• Secure the receiving room and its contents, ensuring safekeeping of packages/deliveries
• Follow all national, state, and local hazardous material shipping guidelines and regulations.
• Maintain accurate tracking system on all shipping and receiving transactions, including receiving signatures from appropriate departments for received packages.
• Communicate with proper management regarding any loss or damage with packages.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Report work-related accidents, or other injuries immediately upon occurrence to manager.
• Complete appropriate safety training and certifications to perform work tasks.
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
• Speak to vendors and co-workers using clear, appropriate and professional language.
• Support all co-workers as needed.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Understand control frameworks including self-audits & controls defined by Accor Internal Controls team.
• Weekend and holiday shifts as required depending on operational needs.
• Other duties as assigned

• High school or equivalent education required. 
• Minimum 1-year experience in similar role
• Previous experience in receiving within hospitality preferred
• Computer literate including Microsoft Office applications including Outlook and Excel
• Great communication skills in English, and ability to read and write
• Experience with Birchstreet software preferred
• Efficiency and attention to detail, maintaining a keen sense of urgency at all times
• Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment, must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills
• Knowledge and understanding of safe food handling standards and beverage management
• Must be detailed oriented to ensure accounting and purchasing entries and balances are accurate and timely processed
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need
• Must be able to prioritize departmental functions to meet due dates and deadlines

What is in it for you:

• Wage: USD $25.00 /hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.