- Full-Time
- Permanent
- MERCURE
- Rooms
__jobinformationwidget.freetext.LocationText__
Mercure Makkah Aziziah, Makkah, Saudi Arabia
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REF49030T
Housekeeping Supervisor ( Saudi Only )
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
- Conducts daily briefing for Room Attendants
- Conducts daily inspection of employee grooming.
- Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
- Conducts on the job training for all Room Attendants.
- Maintains effective employee relations.
- Checks and maintains equipment and machines used.
- Prepares job orders and co-ordinate with Engineering for follow up.
- Ensure special attention given to VIP rooms.
- Attends daily briefing with EKH/AEH in Housekeeping.
- Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
- Proper handover and take over of the incoming and out going shifts to be handled well.
- Report all Lost & Found items to Housekeeping.
- Prepare discrepancy report for the front office.
- Conduct fumigation for the rooms and floors.
- Follow up “ Do not Disturb” rooms.
- Prepare inventory for room linen.
- Notify Housekeeper any damage caused by guest.
- Check and follow all maintenance report If the work is incomplete.
- Ensures that all flower arrangements look pleasant before the delivery to the rooms.
- While inspecting guest rooms and other area there should be eye for detail.
- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
- Good written and spoken English
- Degree in Hospitality / Tourism
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
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