F&B Coordinator/Administrative

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Daily administrative work. Controls stock, consumption, orders stationary, printed material, and office supplies. Distributes and circulates memos, letters, and other written communication. Assist the departments to complete the monthly attendance records
• Establishes and maintains effective employee and inter-departmental working relationships.
• Handles or forwards inquiries from clients, suppliers, competitors and other members of the local community.
• Arranges internal/external appointments for F&B Manager/Director.
• Establishes and maintains internal and external departmental working relationships. 
• Assists in cultivating a positive culture surrounding the guest feedback platform and any online channels relating to restaurants, bars and events.
• Providing operational support when necessary and during busy period under the instruction of Food and Beverage Manager/Director.
• To be well verse and lead the admin works, translations, MEMO drafting, meeting minutes follow up, proper filling of records in F&B Service.
• Assists in monitoring and driving product & service excellence from guests’ feedback, audit checks (EVALPACK+ Brand Standard) and mystery shopping.
• Prepares necessary presentations tools such as power point slides, graphs, charts etc.
• Collaborate and coordinate with restaurants during the festive periods and managing the Festive Desk.
• Formatting of menus for the restaurants under the guidelines of Pullman standard under marketing team.
• Update the operations manual (SOPs) for filling record.
• Creating new articles in FutureLog for further purchase processes.
• Understands and keeps track of Hub OS tickets within Food and Beverage Service.
• Creates monthly training plans under the guidance of the F&B Manager/Director.
• Coordinating the daily F&B logbook in conjunction of all F&B section heads.

• Minimum of 2 years administrative & secretarial experience, preferably in the luxury setting or lifestyle resort.
• A strong understanding of operational controls, basic budgeting procedure/ guidance.
• Strong oral and written communication skills
• Ability to work effectively in a team environment and take initiative
• Excellent organizational skills
• Fluency in both spoken and written English
• Passionate for work and attention to detail

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate
Social Responsibility and Environmental, Social, and Governance (ESG) activities.