Director of Sales & Marketing - Novotel Goa Panjim

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Sales & Marketing Planning

• Responsible for the establishment of both annual and monthly sales objectives in coordination with the Organization’s Strategic plan.
• Develop or participate with the Management, in the development of the Strategic Sales Plan for the organization.
• Direct the Sales & Marketing department to achieve objectives established in the Organization’s Strategic Plan. 
• Responsible for providing an Annual Sales Plan and also quarterly updates, revisions and modifications to the Plan.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.

• Respond to queries by resolving issues in a timely and efficient manner.

• Ensure that the team has been trained for all safety provisions.

• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.
• Develop Annual Marketing plan and plan week-to-week sales activities with a view to maximize productivity and promotion money.
• Prepare the budget for the department & ensure to abide by it.

Operational Management

• Responsible for coordinating the specific objectives of the Sales Plan with the functional departments of the organization.
• Develop action plan related to the Annual Revenue Plan to ensure Revenue Plan objectives are achieved.
• Maintain close contacts within the community and in neighboring marketing areas, with Airlines, Travel agencies, Commercial houses, Private club, Professional associates, etc … to procure new business for the hotel.
• Ensure that internal promotion material are reviewed on a regular basis and are consistent with standards set by the Management.
• Work closely with the Assistant Manager Public Relations to improve relations between the Organization and the community; to obtain maximum media coverage of activities within the premises which are of interest locally and internationally.
• Coordinate all methods to maintain and increase business volume. This includes Advertising, Sales Promotions, Personal Selling, publicity, Community Relations, special sales projects, employee training and guest relations.

Handle additional responsibilities as and when delegated by the Management

YOUR SKILLS & EXPERIENCES

•Experience in sales account management, revenue management, marketing communication with a strong understanding of hotel operations and management.

•Demonstrated exceptional leadership abilities coupled with a meticulous attention to detail.

•Excellent communication and presentation skills in both English and Thai, complemented by proven negotiation and relationship-building abilities.