AM Captain Server- Primrose Restaurant

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities

Starting Pay Rate: $16.20 per hour + gratuities  

To create memorable experiences by providing exceptional service in our unique setting. The Captain server monitors servers, junior servers and hostess’ throughout their shift to ensure standards are met.

Duties & Responsibilities

• Provide table service from start to finish including; taking food and beverage orders, delivery of order and payment procedures.
• Provide Leadership, Problem Solving and Decision Making in all areas
• Achieve and/or exceed sales projections
• Train new serving staff
• Ongoing training, motivating and monitoring of staff
• 1 or more supervisory shifts per week
• Supervise outlet while on shift and report to Supervisor/Manager
• Supervisor responsibilities during Supervisor/Manager absence
• Weekly BEO monitoring for product needs and setting
• Daily communication with manager and supervisor

• Grade 12 or equivalent
• Post Secondary in hospitality/tourism an asset
• Alberta Proserve Certification
• 1-2 years of similar experience
• Knowledgeable in a variety of liquor and wines
• Ability to work in a fast paced environment
• Ability to multitask and prioritize

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.