Retail Sales Associate

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Rate of Pay: $18.01/hour USD

Under supervision of the Retail Supervisor and Retail Manager, greet and assist guest in product selection in a courteous manner.   

• Responsible for cash register.   
• Perform money transactions accurately.    
• Use proper phone etiquette. Assist the guests in all phases of the operation.   
• Assume responsibility of operation when Supervisor and Manager are not present.   
• At all times ensuring hotel’s standards of service are met.   
• Be able to assist guests by maintaining complete knowledge of scheduled daily activities and in-house groups, daily house count, hotel extension numbers, radios carried by hotel personnel, hours of operation of each outlet, features and services provided by the resort.   
• All customers will be greeted and given a warm farewell.   
• Complete knowledge of all products available in Grand Gifts, The Preserve and Cent Anni.   
• Up sell or suggest additional products or items to guest, which will impact outlet revenue.  
• Complete knowledge of operation and maintenance of all equipment, which includes Point of Sale System, Inventory Control System and Resort Software. 
• Ability to perform job functions with attention to detail and accuracy.   
• Ability to prioritize and follow through with assigned tasks.   
• Maintain a clean, neat and organized work area.   
• Operate as a team player giving respect to coworkers as well as supervisor and manager.  
• Maintain and contribute to a positive work environment.   
• Deliver service in a consistent, personalized and gracious manner.   
• Follow and support the service commitment and core values. 
• Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.  This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers. 
• Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.   

• Retail experience preferred.   
• Computer training. 
• Ability to use Point of Sale System. 
• Must be eligible to work in the U.S. 

Physical Demands: 

• Stands during entire shift.  
• Reaches, bends and stoops frequently.   
• Restocks displays with merchandise.   
• Verbally communicates with guests and phone. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS