Porter (PT and FT)

Work Your Way to Pullman Sydney Hyde Park! Our 241 room, Premium Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras. 

We are seeking a reliable and energetic porter (x2, Part-time and Full-time) to join our front office team. As a porter, you will be responsible for a variety of tasks to ensure the guest journey is smooth and clients receive excellent service. You will be responsible for greeting guests upon arrival and assist with luggage and other needs. Assist guests with their departure, including handling and transporting luggage to and from their vehicles. You will understand the hotel facilities and their locations as well as understanding Sydney and the locations to visit when a guest inquires. 

Your responsibilities will include:

• Be present at the desk or in the lobby to be ready to assist guests, colleagues and visitors when requested
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Ensure collection and delivery of guest luggage in an efficient and timely manner
• Assist guest with all enquiries and complaints and provide accurate information to guests about Hotel facilities and nearby attractions
• Communicate with other departments to ensure relevant information is communicated between departments
• Assist in maintaining a safe and secure environment for guests

• Well groomed
• Flexible availability for AM and PM shifts
• Ability to lift and carry luggage, and other items
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
•  A ‘can do’ attitude
• Flexibility to work various shifts, including weekends, nights and public holidays.

At Accor, we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment. We offer: 

• A fun, diverse & inclusive culture where we value you being the Real Deal.
• Career progression opportunities as far as the eye can see.
• Extensive local, national and international discounts on Accommodation, Food and Beverage and other hospitality benefits.
• A team that is all about development, giving you endless opportunities to grow and progress in your career.
• Central location, work in vibrant heart of the city.
• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

You must have valid and current working rights in Australia.

If this sounds like your next step, please apply today to see where a conversation could take you. We can't wait to hear from you!