Banquets Houseperson

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Rate of Pay: $19.13/hour USD

The Banquets House person is responsible for setting up and breaking down all meeting spaces with tables/chairs/water, etc.   

• Handle and transport all equipment carefully to prevent injuries and damage; use equipment only as intended. 
• Retrieve clean linen and skirting from Laundry and stock in storage areas. 
• Stock and organize supply carts with designated materials and equipment.  Transport to assigned function area. 
• Inspect set rooms for cleanliness and agreement to group requirements: rectify any deficiencies. 
• Set up rooms and function areas with designated tables, chairs, staging, dance, floor, easels, and other equipment as specified by group requirements and in accordance with departmental standards. 
• Set up table linens, skirting and tabletops items (water pitchers, glasses, etc) as specified by group and in accordance with departmental standards. 
• Refresh function areas as scheduled in accordance to departmental procedures. Store all reusable goods and return equipment to specified storage areas and other housekeeping tasks. 
• Turn over any lost and found items to supervisor or manager. 
• Use designated chemical, supplies, and equipment to clean various floor surfaces. 
• Maintain cleanliness and organization of closets and storages; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas. 
• Clean designated areas with proper chemicals, tools, and equipment. 
• Ensure that nothing is stored in stairwells. 
• Transport any food and beverage trays’ items in public areas to service areas. 
• Check under furniture for debris and remove if present; reposition furniture to correct floor plan. 
• Inspect condition of all furniture for tears, rips and stains and report damages to supervisor or manager. Dust and polish all woodwork. 
• Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions. 
• Clean all lamps light fixtures and light switches; check for proper working condition and rectify any deficiencies. 
• Remove dust, spots and smears from house/public phones and reposition properly. 
• Remove tape and debris from walls ceilings; clean according to procedures. 
• Inspect condition of planters and plants; remove debris, polish planters. 
• Remove dust, dirt, marks and fingerprints from doors and door frames. 
• Remove stains, scuff marks and dust from baseboards, ledges and corners. 
• Be familiar with all hotel services/features to respond accurately to any guest inquiry. 
• Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards. 
• Handle guest complaints by following the instant pacification procedures, ensuring guest satisfaction. 
• Deliver client packages/boxes of materials as assigned to/from scheduled function area. 
• Report any damages, maintenance problems or safety hazards to the supervisor. 
• Complete assigned side duties following departmental procedures. 
• Follow and complete setups per instructions of all Banquet Event Orders and Restaurant Event Orders.

• Food handling certification. 
• Ability to satisfactory communicates in English with guests, management, and co-workers to their understanding. 
• Ability to provide legible communication. 
• Ability to compute basic mathematical calculations. 
• This person must have good communication skills.
• Ability to lift up to 50 lbs throughout the shift.  

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS