Associate Director of Events

Design and deliver the event of our guests’ dreams! This is a pivotal role in the planning and execution of high-level events, responsible for managing and training the Events Team as well as managing all aspects of planning, detailing and execution process for his/her own events, from contract conversion to final billing and post-event follow up. Develops trusted relationships with hotel operations teams to ensure client objectives are met while successfully balancing the capabilities of the operation.  Continues to develop tools and processes for the Events team in collaboration with Sales, Banquets and Culinary.

• Conduct short and long term planning and management of events
• Evaluates each piece of business to ensure events are properly serviced
• Assembles creative and innovative events based on internal capabilities or outsources to qualified vendors
• Trains, supervises and works with event team, ensuring adherence to the highest level of standards and expectations while fostering our ENRICH values and culture
• Administers various phases of events, including but not limited to: planning, marketing, sales, servicing and administrative procedures
• Conducts pre and post-event meetings as required to review/communicate group needs and feedback
• Manage revenue and profitability associated with events
• Generates detailed resumes, event orders and floorplans for each event and reviews details with F&B teams, Guest Services, Housekeeping, Bell Team, Facilities and other operational departments at weekly meetings and event pre-cons.
• Maintains deep knowledge of the property features and offerings in order to represent the hotels with passion including function and event spaces, accommodations, spa, pool, restaurant, bistro/bar and preferred offsite event locations and vendors.
• Maintains deep knowledge of all event menu items, ingredients, sauces, portion sizes, garnishes, presentations, wines and other beverages, and prices and able to guide clients through the selection process to ensure the outstanding culinary and service experiences.
• Has clear understanding of all possible event space layouts, proper table set-ups, room capacity, hours of operation, price range, dress code and other event details.
• Develops clear and concise written correspondence for interactions with clients, internal and external teams with emphasis on detailed accuracy for event orders and group resumes.