Talent & Culture Manager

Fairmont Pittsburgh is a luxury hotel located in the heart of downtown Pittsburgh.  We are seeking a highly motivated and enthusiastic Talent & Culture Manager who is interested in joining our Fairmont team.  The position is a comprehensive role covering all areas of human resources and employment processes including recruitment, employee relations, engagement and office management.  Our ideal candidate will have a strong attention to detail, the ability to multi-task in a busy environment and to drive overall results.    

What Is In It For You: 

• Competitive salary
• Flexible PTO and Benefit plans
• Generous 401k options
• Employee rates at Fairmont and Accor properties
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility and employee wellbeing initiatives

What You Will Be Doing:

• Manage the recruitment process, ensuring effective and timely hiring with the ability to think creatively in the recruitment of colleagues and a dedication to selecting the best.
• Handle any employee and labor relations situations in conjunction with department management and Talent & Culture policies
• Support other Talent & Culture related activities and services including training, employee engagement and events, diversity and inclusion, health & safety, compensation, benefits and payroll administration.
• Foster and promote positive colleague relations through an environment that encourages open communication, trust and mutual respect.
• Create, organize and implement employee activities, engagement programs and diversity initiatives
• Assist in the investigation of claims or concerns brought forward covering ethics, discrimination and social responsibility
• Facilitate training programs and have a strong comfort level with speaking in front of an audience.  Programs include orientations, policy training and service culture training
• Assist with the daily administration of the Talent & Culture Office including filing, onboarding and offboarding, tracking of training, completion of employee forms, turnover and other reporting
• Ensure that both internal and external guests are provided with high standards of service and that all Talent & Culture core standards are adhered to.
• Ensure all Accor and Fairmont processes and polices are followed and in compliance with the Talent & Culture audit requirements
• Act as an internal consultant to provide coaching and direction on policies, company programs, employment and labor relations, compensation, benefits and employment standards.
• Ensure the Talent & Culture department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues.
• Act as a chair/co-chair for the Health & Safety and Recognition committees
• Assume duties of Director, Talent & Culture in their absence
• Consistently offers professional, engaging and friendly service
• Be a role model within the hotel and demonstrate professional leadership skills that are fully aligned and in support of our culture.
• Other duties as assigned

Your Skills and Qualifications:

• 2 years of experience in the Human Resources field, preferably as Human Resources Manager.
• University/College degree or diploma in Human Resources Management preferred.
• Outstanding interpersonal and communication skills, both written and oral (including public speaking) with strong proficiency in Excel, Word, and Powerpoint.
• Detail oriented, extremely organized and proactive with strong time management skills
• Able to work in a busy environment with minimal supervision.
• Passionate about quality service and selecting the best and keen understanding of talent-based hiring
• Energetic, enthusiastic, self-motivated and dynamic.
• Self-confident, creative and effective at making decisions.

Physical Aspects of Position (include but are not limited to):

• Extended periods of sitting, computer and administrative office work
• Frequent standing and walking throughout shifts, including up/down stairs
• May occasionally exert up to 10 pounds lift, carry, push, pull or otherwise move objects.

Visa Requirements: Must have proof of valid U.S. work authorization.

Your Team and Working Environment

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

The hotel features a main restaurant, fl.2 which showcases modern American cuisine.  The 185 room property boasts views of PNC Park as well as Mt. Washington, and is in the heart of Pittsburgh’s downtown attractions including the historic Arts & Culture district.

Our Commitment to Diversity, Equity and Inclusion

We are an inclusive company and our goal is to attract, recruit, and promote diverse talent.  Accor focuses on an extensive DEI program, which enhances and supports the values of the Group, and are integrated into the global company culture.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor!

careers.accor.com