Talent & Culture Coordinator

Welcome to Mercure Townsville, a resort style Hotel and one of the market leaders in the region. Set lakeside amidst 11 acres of lush tropical gardens, the hotel offers 174 spacious, well-appointed rooms, with views across the lake or pool or through the gardens. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, as well as tennis courts, a poolside restaurant and award winning conference facilities. Our goal is to consistently provide innovative, high-quality products to hotel customers and it is our talented and dedicated employees who contribute to our success, hence why we are focused on motivating & retaining talented employees.

Mercure Townsville is looking for a proactive and detail-oriented Talent & Culture Coordinator with excellent organization and communication skills.  In this hands-on role, you will thrive in a fast-paced environment, leveraging your strong communication abilities and eagerness to grow your T&C skills.  You will collaborate closely with all departments of the Hotel, providing T&C assistance and supporting the overall employee experience.

Key Responsibilities:

As the T&C Coordinator, you will play a crucial role in managing the day to day functions of T&C. Your main responsibilities will include:

• Maintain the employment database, set up new hires, and manage on boarding and recruitment information.
• Assist with payroll processing and ensure accurate and timely payroll operations.
• Prepare employment contracts
• Assist to deliver T&C induction training, manage training platforms, recommend courses, and update the training register.
• Assist in coordinating performance reviews and ensuring timely feedback and development plans.
• Coordinate the WHS committee, and assist the management team to organize training sessions, and ensure compliance with workplace health and safety regulations.
• Provide general enquiries support to staff and managers regarding benefits, recruitment, and other conditions of employment.
• T&C Reporting as required

Our ideal candidate combines integrity and confidentiality with strong information interpretation and attention to detail. You excel in working independently, taking initiative, and managing multiple tasks efficiently.

• 1-2 years of experience in a similar Human Resources position or strong experience in administration role.
• Strong computer skills, with the capability of navigating HR databases.
• Understanding of industry awards and payroll processing is advantageous.
• A strong work ethic with a proactive and flexible approach.

Due to the permanent nature of this position, we are only considering candidates who possess long-term work rights in Australia. Applicants should be eligible to commit to a continuous, long-term work arrangement without requiring visa sponsorship now or in the near future. 

We're an Accor Hotel!
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

In return for your commitment, we offer fantastic career opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel and partner discounts worldwide, yearly service recognition rewards, free and confidential employee assistance program, and industry-leading training with Accor Academy.