- Integral
- Permanente
- FAIRMONT
- Administração e Suporte
__jobinformationwidget.freetext.LocationText__
Fairmont Century Plaza, Los Angeles, United States
__jobinformationwidget.freetext.ExternalReference__
REF60099O
Residences Assistant Manager
Region
Luxury & Lifestyle
Why work for Fairmont?
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Role Summary
The Assistant Residence Manager supports the Residence Manager in overseeing daily operations, ensuring compliance with governing documents, corporate policies, and regulatory standards. This role manages vendor relationships, coordinates contract negotiations, and ensures adherence to financial and insurance requirements. Responsible for financial oversight, the Assistant Residence Manager conducts audits, reconciles budgets, and analyzes financial data to support strategic decision-making. Additionally, they handle resident services by processing work orders, overseeing move-in/move-out procedures, and organizing community events to enhance engagement. They also facilitate Board communications, preparing meeting packets, transcribing minutes, and managing resident outreach through newsletters and digital updates. Acting as a key liaison between homeowners, vendors, and Board members, the Assistant Residence Manager ensures seamless operations, fosters a well-maintained living environment, and provides proactive leadership in the Manager’s absence
What you'll be doing:
- Regulatory Compliance & Governance – Enforce association governing documents, including CC&Rs, Bylaws, and State Statutes, ensuring adherence to corporate and regulatory standards. Draft and track non-compliance notices, address homeowner inquiries with timely policy-aligned resolutions, and maintain proactive communication to foster community engagement.
- Vendor & Contract Management – Manage vendor relationships, collaborate on contract specifications, oversee contractor insurance compliance, and ensure transparency in financial records. Source and negotiate vendor contracts to optimize service quality and cost efficiency while coordinating with project managers and engineering teams for contract adherence and timely project execution.
- Financial Oversight & Reporting – Conduct monthly financial audits, reconcile budgets, identify variances, and ensure fiscal stability. Analyze financial data to support strategic decision-making and present financial and operational reports to assist Board directives and long-term planning.
- Operations & Resident Services – Process and track work orders from inspections and resident requests, ensuring efficient maintenance procedures. Oversee move-in/move-out processes, including scheduling, deposit handling, insurance verification, and damage assessments. Plan and coordinate community events per Board directives to enhance resident engagement.
- Board & Stakeholder Communication – Prepare and distribute Board meeting packets, transcribe minutes, and ensure compliance with governance procedures. Manage association communications, including newsletters, email blasts, and website content, to keep residents informed.
- Leadership & Operational Support – Ensure seamless management in the General Manager’s absence by staying informed on key issues and proactively addressing concerns. Handle incoming calls and appointment requests, resolving issues efficiently while keeping leadership updated on critical matters. Liaising information between the residents and hotel management.
- Project Coordination – Work with engineers and project managers to oversee contract adherence, budget compliance, and timely project execution. Ensure projects meet Board approvals and align with community needs.
- Homeowner Relations – Address resident inquiries, provide policy-aligned resolutions, and maintain proactive communication to encourage compliance and engagement.
- Compliance Monitoring – Implement a systematic process for monitoring and resolving violations by drafting and tracking non-compliance notices.
- Event Planning & Community Engagement – Organize and execute community events in alignment with Board directives, enhancing resident interaction and satisfaction.
- Emergency Preparedness – Assist in developing and implementing emergency response plans, ensuring resident safety and compliance with regulatory requirements.
Your experience and skills include:
- Minimum of 3 years’ experience in with Residential Properties
- Solid computer skills
- Strong organizational skills
- Excellent attention to detail
- Financial Oversight Experience (Budgeting, Invoicing, Billing)
- State and Local Regulatory Compliance experience
- Positive, outgoing and professional attitude with a passion for service
- Effectively prioritize and execute tasks, demands and timelines
- Critical thinker and problem solver
What is in it for you:
- Salary Range: $75,000 - $80,000 USD
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
RAFFLES RAFFLES JEDDAH, Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Jeddah
Áreas
Administração e Suporte
Descrição
We are seeking a highly organized and customer-focused Assistant Reservation Manager to join our team in Jeddah, Saudi Arabia. As a key member of our reservations department, you will play a crucial r
Referência
9c293200-da46-48f6-8383-068b769b6cee
Data de validade
01/01/0001
Salário
Localização
SLS PLAYA MUJERES, Isla Mujeres, Mexico
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Quintana Roo
Áreas
Administração e Suporte
Descrição
To provide strategic, administrative, and organizational support to the Vice President / General Manager, ensuring efficient daily operations, alignment with business goals, and a high-level professio
Referência
a68a218b-9727-4fad-a55d-8d0dbe0eedef
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Frankfurt The Trip, Frankfurt, Germany
Experience Level
Student
Jornada de Trabalho
Integral
Brands
25HOURS HOTELS
Tipo de Contrato
Aprendizado
Locations
Frankfurt
Áreas
Administração e Suporte
Descrição
How does your working day look like...You are a team player and work hand in hand with your colleagues You are enthusiastic about putting a smile on other people's facesYou are interested in everythin
Referência
acba5868-30dd-4ed6-8506-99078ddd2d64
Data de validade
01/01/0001
Salário
Localização
Not communicated, São Paulo, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Administração e Suporte
Descrição
OBJETIVO PRINCIPAL DO CARGO:Administrar e executar as atividades administrativas e financeiras da unidade (Contas a Pagar, Contas a Receber e Departamento Pessoal). Garantir a execução dessas atividad
Referência
89d5363e-5a52-491a-b703-e8d2d9dd16d8
Data de validade
01/01/0001
Salário
Localização
Paris, France
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ORIENT EXPRESS
Tipo de Contrato
Permanente
Locations
Paris
Áreas
Administração e Suporte
Descrição
We are seeking a proactive and highly organized Team Assistant to support the Heads of Department and enhance operational efficiency. Reporting directly to the CEO, this role provides comprehensive ad
Referência
486809c7-1694-49c5-89be-fc41778552c8
Data de validade
01/01/0001
Salário
Localização
Sofitel Al Khobar The Corniche, Al Khobar, Saudi Arabia
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Al Khobar
Áreas
Administração e Suporte
Descrição
Implement talent management strategies to attract, develop, and retain top talent.Lead recruitment process, ensuring a smooth and welcoming experience for new hires that aligns with our brand standard
Referência
20e78f9e-e604-4ea7-a4ea-8b4e24506e76
Data de validade
01/01/0001
Salário
Localização
Rixos Premium Alamein, New Alamein, Egypt
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Temporário
Locations
Egypt
Áreas
Administração e Suporte
Descrição
Cooperate with the related departments and request any required documents, information or work from department employees or managers to ensure that the General Management office operates in a seamless
Referência
b7375b00-ed16-4d75-bcfd-9c4ff83b9048
Data de validade
01/01/0001
Salário
Localização
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Manama
Áreas
Administração e Suporte
Descrição
The Hygiene Officer is responsible for ensuring the highest standards of food safety, hygiene, and sanitation in compliance with local regulations, HACCP, and Accor standards. This role involves condu
Referência
a9da86a6-efc6-4eeb-928d-2d4d49db102b
Data de validade
01/01/0001
Salário
Localização
ibis Styles São Paulo Barra Funda, São Paulo, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Administração e Suporte
Descrição
OBJETIVO PRINCIPAL DO CARGO:Administrar e executar as atividades administrativas e financeiras da unidade (Contas a Pagar, Contas a Receber e Departamento Pessoal). Garantir a execução dessas atividad
Referência
9cf3306d-e2ff-4e17-aab8-89eeb00ad296
Data de validade
01/01/0001
Salário
Localização
Pullman Bandung Grand Central, Bandung, Indonesia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Bandung
Áreas
Administração e Suporte
Descrição
Job PurposeThis position is responsible for the supervision and management of the overall Guest Experience operations by ensuring that all service standards delivery are maintained in accordance to th
Referência
18a23910-106e-4122-89bf-b72d443d03a7
Data de validade
01/01/0001