Executive Assistant to the General Manager

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®

1. 1. Cooperate with the related departments and request any required documents, information or work from department employees or managers to ensure that the General Management office operates in a seamless manner. Carry out correspondence within the Cluster General Manager’s knowledge and ensure the communications of the General Management office.
   2. Carry out the written internal communications of the hotel’s Cluster General Manager.
   3. Carry out the written external communications of the hotel’s Cluster General Manager.
   4. Carry out the telephone communications of the hotel’s Cluster General Manager.
   5. Remind the General Manager of VIP guests and, if necessary, ensure that they meet/communicate.
   6. File all documents and correspondences of the General Management office appropriately and ensure that the files are up-to-date.
   7. Protect the confidentiality of all correspondences issued or received by the Cluster General Manager.
   8. Take note of and follow-up all appointments of the Cluster General Manager.
   9. Ensure that the communication channels of the General Management office are working at all times and take the necessary measures in this regard.
   10. Receive hotel guests and other guests that wish to see the Cluster General Manager in a proper manner.
   11. Ensure that the department managers or other employees that wish to see the Cluster General Manager meet at the earliest convenience and arrange the meeting times.
   12. Prepare the meeting minutes appropriately for the Cluster General Manager’s meetings that require such meeting minutes and distribute them to the concerned parties.
   13. Monitor and control the faxes sent on a daily basis.
   14. Keep track of the special days of hotel employees and other individuals deemed necessary by the Cluster General Manager and make arrangements for celebrations.
   15. Ensure that the Cluster General Management office is always kept in a clean and orderly manner.
   16. Possess full knowledge of the hotel’s policies and procedures, implement these policies and procedures and, when necessary, ensure coordination between other departments.
   17. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
   18. To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
   19. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
   20. Carry out all responsibilities related to the quality management systems implemented at the facilities.
   21. Carry out all other duties assigned by managers and hotel management not specified in the job description.

1. Education: 4-year bachelor's degree.
2. Experience: At least 1 year of similar work experience.
3. Foreign Language: Sufficient level of English to communicate effectively with employees and guests. Knowledge of Arabic is an asset.
4. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.
5. Computer Literacy: MS Office applications.
6. Skills: Has good command of legislation in the related field based on experience or theoretical education. Has basic knowledge of other processes that affect the job. Is responsible for implementing the sub-process steps.