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  1. Integral
  2. Permanente
  3. FAIRMONT
  4. Administração e Suporte

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Fairmont La Marina Rabat Sale Hotel And Residences, Rabat, Morocco

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REF63199C

Executive Assistant

Region

Luxury & Lifestyle


Company Description

Why work at Accor?
We're much more than a world leader. We welcome you as you are and you can find the job and the brand that match your personality.
We support you as you develop and learn on a daily basis, ensuring that your work brings meaning to your life. So, during your time with us, you can explore the limitless possibilities of the Accor Group.
By joining Accor, you are writing each chapter of your story and together we can imagine the Hotel Industry of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/ 
Do what you love, care for the world around you, dare to challenge the status quo! #BELIMITLESS


Job Description

The Fairmont La Marina Rabat Salé is recruiting an Executive Assistant to join its team.

Job Purpose:

To provide high-level administrative support to the General Manager while coordinating and overseeing quality-related initiatives, ensuring compliance with brand standards and driving guest satisfaction excellence.

- Skilled in leading and executing predefined projects

Key Responsibilities:

1. Executive Assistance :

  • Manage the General Manager’s calendar, appointments, and travel arrangements.
  • Organize meetings, prepare agendas, take minutes, and follow up on action points.
  • Handle correspondence and confidential documents with utmost discretion.

2. Quality Coordination:

  • Monitor key quality performance indicators (LQA, TrustYou, internal audits, etc.).
  • Support the development, implementation, and tracking of departmental quality action plans.
  • Coordinate and facilitate quality meetings with departmental leaders.
  • Serve as the link between operational teams and management on quality projects.

3. Communication & Reporting:

  • Compile and prepare quality reports for senior leadership and corporate stakeholders.
  • Draft internal documents and quality-related communications (procedures, newsletters, etc.).
  • Conduct research and benchmarking on hospitality best practices in service and guest experience.

Qualifications

  • Degree in Hospitality Management, Business Administration, (Bachelor’s level or higher).
  • Previous experience in a similar position in a luxury hospitality environment.
  • Strong organizational, interpersonal, and written communication skills.
  • High level of discretion, initiative, and analytical thinking.
  • Fluent in English and French, both spoken and written.
  • Proficient in Microsoft Office.

Additional Information

Notre Engagement Diversité & Inclusion :
Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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