Night Auditor/ Reception

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We are looking for a Night Audit/ Receptionist to join the Front Office Department at Novotel Melbourne on Collins:

• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Support the Night Manager with daily financial reconciliations and auditing tasks
• Maintain guest accounts and process check-ins, check-outs, and payments accurately
• Prepare and distribute reports to relevant departments
• Manage reservation updates and ensure all guest details are accurately recorded
• Uphold safety and confidentiality by following strict overnight security procedures

Your experience and skills include:

• The ability to work a flexible 7-day roster.
• Exemplary written and verbal communication skills
• Well-presented with a natural ability to build rapport both in person and over the telephone
• Strong focus and passion for hotel operations
• Self-motivated with positive and professional attitude
• Time management skills with the ability to multitask
• Flexible and able to embrace and respond effectively to change

Prior experience working with Opera or a related system
Fluency in English
Additional languages are a plus

RSA