Head Baker

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 

Raffles Dubai

An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.

About the Application Process:

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Raffles Dubai as our new Head Baker. To Assist the Executive Chef / Executive Pastry Chef to set standards and maintain them to the Raffles standards. Ensure the smooth running of the section and see that all areas of section maintain the Raffles standard. Co-ordinate and execute training of kitchen colleagues. Be able to motivate colleagues. Cook any food on a daily basis according to business requirements

DUTIES & RESPONSIBILITIES

• To report for duty punctually wearing the correct uniform at all times
• Assist the Executive Pastry Chef in the supervision of all colleagues engaged in the Bakery kitchen.
• Hold a daily and monthly meeting with the Bakery kitchen colleagues and report to Executive Pastry Chef.
• Assist the Executive Pastry Chef in establish culinary standards specific to banquets which meet the needs of the target market.
• Use, wherever possible, locally and seasonally available products in menus and "specials".
• Inspect daily, all fresh food received to ensure the quality is maintained.
• Inspect twice daily all food stores and refrigerated areas and suggest, where necessary, correct storage methods to comply with Health & Safety regulations, to avoid spoilage and ensure regular turnover of food items and give completed check lists to the Executive Pastry Chef.
• Check on a daily basis food preparation, individual costs, quality, quantity inventories and portion control.
• In conjunction with the Executive Pastry Chef establish job methods and supervise on a regular basis and correct if necessary, cooking standards to maintain a high quality of food and service on quality basis.
• During service periods, to personally run the hot plate and assist when needed and to ensure that the presentation as well as quality of the food is in accordance with the established standards.
• Liaise with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Bakery kitchen, such as machinery, small Kitchen equipment, floors and fridges, to ensure a sufficient supply of crockery and cutlery for the service and the banqueting department.
• Plan rosters on a one (1) weekly basis and to review on a daily basis with the Executive Pastry Chef Overtime, rosters and holiday requirements and absenteeism.
• Report accidents and sickness in the Log Book and to report any such incidents to the Executive Chef / Executive Pastry Chef on a daily basis.
• Report any problems regarding failure of machinery and small equipment to the Executive Chef / Executive Pastry Chef and to follow up and ensure the necessary work has been carried out.
• Instruct on the correct usage of Kitchen equipment and machinery and to check that this is carried out in the correct manner by all Kitchen colleagues as set out by the Health & Safety regulations and correct the usage if necessary.
• Ensure that the standards set by the Company’s Policy and Procedures regarding personal hygiene are maintained by all Kitchen colleagues.
• Ensure that the daily logbook is utilized, and complaints are immediately reported to the Executive Chef / Executive Pastry Chef.
• Complete material checklist e.g. mise-en-place within own department for all sections.
• Check daily each section in own department to ensure work has been carried out in the proper manner.
• Check daily function sheets within Main Board.
• Pass all information to late shift
• Mise-en-place (report everything)
• Make sure night shift is covered
• Plan and implement effective skills training programmes in conjunction with the Training Manager and Departmental Trainers.
• Maximize colleagues’ productivity and morale and consistently maintain discipline following hotel guidelines and local legislation.
• Hold a daily training session and keep records about it.
• Instruct on the correct usage of Kitchen equipment and machinery and to check that is carried out in the correct manner by all Kitchen colleagues as set out by the Health & Safety regulations and correct the usage if necessary.
•  Assist the Executive Pastry Chef to develop standard recipes which allow the Bakery kitchen department to operate at an acceptable food cost.
• Assist the Executive Pastry Chef to maximize colleagues’ productivity in order to minimize payroll costs.
• Monitor operating costs and take corrective action when necessary to reduce expenses.
• Identify market needs and trends in terms of food for both hotel guests and the local market.
• Monitor and analyze the menus and product of competitive banqueting operations.

What will you bring to this role? 

QUALIFICATIONS & REQUIREMENTS:

• Reading, writing and oral proficiency in the English language
• High school and culinary school training.
• Strong leadership, training and organizational skills.
• Embrace the Raffles brand promise and luxury in your role and in all your interactions. 
• Foster an inclusive environment where every individual feels valued and respected 
• Create an environment where colleagues are empowered, supported and recognized 
• Drive top performance to achieve exceptional results 

EXPERIENCE:

• Ten years of food/bakery experience

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.