1. Integral
  2. Permanente
  4. Talento & Cultura


Novotel Chennai Chamiers Road, Chennai, India



Assistant Manager - L&D



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Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

  • To monitor and analyze staff training needs, oversee and implement all brand specific, corporate, hotel and departmental training programs and to implement strategies for organizational development of Ibis Styles Goa.
  • Conducting Training needs analysis for the hotel twice a year
  • Creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
  • Initiate, co-ordinate, execute and follow-up on all training activities within the hotel
  • Ensure coordination and delivery of training programs of all internal providers
  • Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
  • Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
  • Provide support and development of Departmental Trainers as required
  • Design and Implement effective processes and tools for learning evaluation and reporting
  • Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
  • Negotiate, oversee and follow up on learning facilitated by external providers
  • Update training information, maintain accurate records of activities and participant information
  • Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
  • Prepare monthly forecasts of training related expenses
  • Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
  • Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues
  • Develop and conduct trainings to build a base of internal quality assessors
  • To design and implement succession planning frameworks for all departments
  • Developing and implementing organizational improvement strategies to drive Employee Engagement



Your experience and skills include:

  • Degree in Hotel/Human Resources Management or its equivalent
  • Certificate or Diploma in L&D practice
  • Working knowledge of Excel, MS Word, PowerPoint & Publisher
  • Minimum 3 – 5 years Learning & Development experience in the Hospitality Industry.
  • Solid communication skills, both written & verbal
  • A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization
  • Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities
  • Strong organizational skills, works well on their own, able to set and meet deadlines with quality results

Additional Information

Your team and working environment:

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.


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