- Integral
- Permanente
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Hyderabad Convention Centre, Hyderabad, India
__jobinformationwidget.freetext.ExternalReference__
REF51096Q
Assistant Manager -Housekeeping
Region
MEA SPAC
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilit
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Main Duties:
Administration
- Statutory Requirements: Ensure that all departmental statutory requirements are adhered to.
- Departmental Systems: Ensure implementation of departmental systems set up by Executive Housekeeper. Suggest any improvements if possible.
- Preparation of Gate Passes for Lost & Found items for Executive Housekeeper to sign.
Customer Service
- Track Guest Satisfaction scores on a weekly basis and focus on areas of deficiency
- Meet with guests on a regular basis to ascertain their views on services of the department.
Financial
- Ensure all ordering is within the stipulated budget.
- Carrying out periodic inventories for linen and supplies and collating the same.
- Verify all outsourcing bills before presentation to the Executive housekeeper.
Operational
- Ensure correct planning of staff duties via the duty roster
- Ensure that all departmental processes are correctly carried out by the team leaders
- Oversee the ordering and distribution of operational supplies
Personnel
- Assist the Executive Housekeeper in selection of team leaders and associates
- Attend briefings on a daily basis and ensure departmental training plans are adhered to.
- Address any associate that team leaders are unable to handle.
- Ensuring redressal of any associate complaints / issues
Training
- Responsible for conducting all departmental trainings & ensuring compliance with all departmental SOP’s and quality standards.
- Delegate appropriately, duties & responsibilities to equipped and resourced employees, nurturing & developing them whilst ensuring standards of operation & safety are maintained.
- Instill the Training philosophies of the company and work closely with the Asst. Manager Human Resources developing departmental trainers, ensuring that all supervisors take an active role in the training and development of employees.
- Develop and assist in training activities focused on improving skills and knowledge.
- Ensure employees have a complete understanding of rules and regulations, and that behaviour complies.
Occupational Health & Safety:
Employee Responsibility
All employees to safeguard their health and safety, and the health and safety of others, in the workplace.
Replacement and Temporary Mission:
Be ready and responsible for any job, which may be assigned by the Management.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
ibis São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Governança
Descrição
Receber e atender os clientes conforme o estilo da marca de atuação. Prestar informações diversas, de acordo com as necessidades dos clientes e práticas essenciais da área. Colocar os clientes no “cor
Referência
7e25d339-9ddb-4e07-b0ac-5283d8df73a0
Data de validade
01/01/0001
Salário
Localização
ibis São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
IBIS
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Governança
Descrição
Trabalhar no coração do hotel. Tudo passa pela recepção. Turno da auditoria, rotina com conferências, relatórios e fechamento do dia np hotel.
Referência
c67a0dbb-5bf7-4a19-bbca-52dce035e7f2
Data de validade
01/01/0001
Salário
Localização
Fairmont Empress, Victoria, Canada
Experience Level
Director
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Victoria
Áreas
Governança
Descrição
This role works directly with the Director, Rooms, in the planning and direction of the front office operations, ensuring that guest expectations are consistently exceeded, that the shareholders recei
Referência
6aaf0157-e214-4829-a62b-e76a055c6890
Data de validade
01/01/0001
Salário
Localização
Raffles Boston, Boston, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Boston
Áreas
Governança
Descrição
The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office, including, but not limited to
Referência
cedd5981-8b33-49d1-a94a-62b0d0992715
Data de validade
01/01/0001
Salário
Localização
Banyan Tree Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
BANYAN TREE
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
You are at the heart of the hotel! As a Laundry Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a me
Referência
f6de3fc2-b222-4e44-9f38-2653722cb74b
Data de validade
01/01/0001
Salário
Localização
Fairmont Waterfront, Vancouver, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Governança
Descrição
Royal Service Agent Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent
Referência
8b081f8a-6d51-428b-9db2-dcf39b133dd1
Data de validade
01/01/0001
Salário
Localização
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Governança
Descrição
Summary of Responsibilities:Reporting to the Guest Services Manager, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engagi
Referência
dc1718d0-3c57-4049-93e7-7a033c7028ce
Data de validade
01/01/0001
Salário
Localização
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Governança
Descrição
Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, engaging and proactive guest
Referência
8dd75e65-c542-49ce-beba-858bb5dd3774
Data de validade
01/01/0001
Salário
Localização
ibis budget Southampton Centre, Southampton, United Kingdom
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Temporário
Locations
United Kingdom
Áreas
Governança
Descrição
We are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton, United Kingdom. As the first point of contact for our guests, you will pla
Referência
f58e10da-b37c-408a-a1f8-8374bf616f9e
Data de validade
01/01/0001
Salário
Localização
Delano Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
DELANO
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Role Overview: As a Doorperson, you will be the first point of contact for our discerning devotees, embodying the elegance and sophistication of our luxury hotel. Your role is crucial in creating a wa
Referência
661fe254-7edd-46a3-8328-8c4edb3ad296
Data de validade
01/01/0001