- Meio Período
- Temporário
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis budget Southampton Centre, Southampton, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF49069W
Multi-Skilled Front Desk
Region
Europe and North Africa
Our mission at Ibis Budget Southhampton is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
We are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient front desk operations.
- Greet and welcome guests warmly upon arrival, providing a positive first impression
- Handle check-in and check-out procedures efficiently and accurately
- Respond to guest inquiries and requests promptly and professionally
- Manage room reservations, assignments, and status updates
- Assist guests with information about local attractions, dining options, and transportation
- Coordinate with housekeeping and maintenance departments to ensure guest satisfaction
- Handle phone calls, emails, and other communications in a timely manner
- Process payments and maintain accurate financial records
- Ensure the lobby and reception area are clean, organized, and presentable at all times
- Collaborate with other departments to resolve guest issues and enhance overall experience
- Maintain security awareness and follow established safety procedures
- Respond to guest reviews and request
- Ensure proper invoicing
- Ensures proper cleanliness of the kitchen,office and reception area
- Handles the breakfast set-up and snacks and drinks sales
- Respects all Food and Safety protocols
- Any other Ad-Hoc
- Excellent communication and interpersonal skills
- Proven ability to provide exceptional customer service
- Strong multi-tasking skills with the ability to prioritize effectively
- Proficiency in basic computer applications and hotel management software
- Ability to remain calm and composed in high-pressure situations
- Demonstrated versatility and initiative in responding to guest requests
- Friendly and enthusiastic demeanor with a genuine passion for hospitality
- Detail-oriented with strong organizational skills
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of the local area and popular attractions in Southampton
- High school diploma or equivalent; hospitality-related education is a plus
- Previous experience in a customer-facing role, preferably in hospitality, is advantageous
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Austin, Austin, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Austin
Áreas
Governança
Descrição
Royal Service AgentReporting to the Royal Service Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engag
Referência
473ab463-ea16-4177-92c4-92683f5458cb
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Temporário
Locations
Banff
Áreas
Governança
Descrição
First impressions are everything! As a part of our Housekeeping Department with the Fairmont Banff Springs Hotel you will have the opportunity to create lasting memories for every Guest by ensuring th
Referência
2417c32a-2b60-4965-8f23-141bd3754011
Data de validade
01/01/0001
Salário
Localização
The Plaza - A Fairmont Managed Hotel, New York, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
New York
Áreas
Governança
Descrição
Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-
Referência
e7a90928-c09b-45c2-9e50-02414733b4eb
Data de validade
01/01/0001
Salário
Localização
, Brussels, Belgium
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Brussels
Áreas
Governança
Descrição
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Referência
0baa6a2e-adc6-462a-b974-e72a46b2c0f1
Data de validade
01/01/0001
Salário
Localização
Mercure Bridgwater Hotel, Bridgwater, United Kingdom
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Permanente
Locations
Bridgwater
Áreas
Governança
Descrição
This Receptionists position is for someone who has a previous customer service background, although preferred previous hotel experience is not required as full Reception training will be provided. In
Referência
81ccbf68-6a3e-42ef-93b8-3e5a9362168c
Data de validade
01/01/0001
Salário
Localização
ibis One Central, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
IBIS
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Guest Service AgentFirst impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable
Referência
673f7a27-46a4-4c17-ae12-0b62a82dd5e9
Data de validade
01/01/0001
Salário
Localização
Fairmont Winnipeg, Winnipeg, Canada
Experience Level
Not Applicable
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Winnipeg
Áreas
Governança
Descrição
Fairmont Gold is the pinnacle of first class service at the Fairmont Winnipeg. The Fairmont Gold Agent will ensure flawless service to all guests as they arrive, depart, and during they stay, includin
Referência
852c3b33-0b30-4f86-927b-d4b7c7893541
Data de validade
01/01/0001
Salário
Localização
ibis Nottingham Centre, Nottingham, United Kingdom
Experience Level
Student
Jornada de Trabalho
Meio Período
Brands
IBIS
Tipo de Contrato
Permanente
Locations
Nottingham
Áreas
Governança
Descrição
As a multi-skilled Nights Team Member, you will be required to work independently and oversee the hotel operations at night, including doing night auditing and reporting, checking guests in and out, a
Referência
b556c1ce-9ec2-4249-9b10-5e65e7352290
Data de validade
01/01/0001
Salário
Localização
, İzmir, Turkey
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Izmir
Áreas
Governança
Descrição
Serve as the liaison between the housekeeping department and other hotel departments (e.g., front office, maintenance, laundry).Manage daily housekeeping staff assignments and update the room status r
Referência
0ff9388a-848f-4684-b044-506b9619842f
Data de validade
01/01/0001
Salário
Localização
ibis Nottingham Centre, Nottingham, United Kingdom
Experience Level
Student
Jornada de Trabalho
Meio Período
Brands
IBIS
Tipo de Contrato
Permanente
Locations
Nottingham
Áreas
Governança
Descrição
As a multi-skilled Reception Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might a
Referência
573c5129-9548-490f-9ca4-fb6b8e26aa33
Data de validade
01/01/0001