Vice President, Accor One Living, Residential Operations, EMEAA, Global Head of Owner Benefits Program

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Working in close collaboration with operations leadership teams in each brand organization, the Vice President, Accor One Living, Residential Operations, EMEAA and Global Head of the Accor Owner Benefits Program is responsible for leading branded residences openings across EMEAAP, for all residential operations in Asia Pacific and leading the Accor Owner Benefits Program globally. Additionally, this role will work in close collaboration with the VP, Accor One Living, Americas to support the development of the Accor One Living (A1L) residential operating platform – including technology initiatives, pre-opening playbooks & processes, and the development of evolution of brand specific operating standards.

Reporting to The Chief Business Officer, Accor One Living, Global Head of Mixed-use, The Vice President, Accor One Living duties will be to : 

• Support Opening of new branded residences Projects
• Ensure pre-opening budgets are in place and sufficient to support strong openings
• Mobilize governance related to homeowner associations, including first AGM
• Lead efforts to recruit Residence Directors for standalone projects / support recruitment of Director of Residences for mixed-use projects
• Participate in Hub pre-opening teams where residential forms part of mixed-use project
• Ensure project specific SOP’s are defined
• Ensure activation of rental programs (rollout to Residence owners, POB coverage, accountability understood by Project Exec Team, related SOPs understood and implemented)
• Provide mixed-use orientation to Project Exec Team, ensure strong awareness at new Projects of key KPIs
• Ensure shared services model correctly implemented and invoicing of management fees initiated correctly
• Initiate quarterly performance reviews
• At Asia Pacific residence Projects (supported by Director, Development and Operations, A1L)
• Recruit, mentor and performance manage Director of Operations
• Directly oversee standalone branded residences (supported by Director of Operations), coach, mentor and performance manage Director of Residences
• Coordinate annual budgeting process, and quarterly forecasts with brand organizations and finance leaders

Typical Backgroud

- Bachelor Degree (or higher) in Business/Hotel/Finance/Real Estate or similar

- Minimum of 15 years of relevant experience in the hospitality industry

- Strong general management capabilities with past P&L responsibility

- A strong background in branded residential operations and hospitality is essential (including past experience working with homeowner associations, body corporates and managing governance processes) 

Competencies

- General management and leadership skillset

- Strong background in mixed-use, including hospitality, branded residential and vacation exchange business models

- Entrepreneurial drive and energy

- Excellent interpersonal skills

- Excellent communication skills enabling strong and effective relationships with internal and external stakeholders / departments

What benefits can Accor offer its employees? 

A real Work life balance : 

• Remote work :  up to 12 remote days per month depending on team workflow.  Extra allowance for /Reimbursement of IT equipment and other daily allowances 
• For ‘autnomous framework’ employees (non-executive positions): 216 worked days including up to 12 days RTT per year according to the year. 

Work Everywhere : 

• Free access more than 500 hundred coworking space including in our own hospitality brand. Great opportunity to meet our hospitality employee 
• Green allowance of up to 700€/annum for employees using eco-transport (such as electrical bike, scooter). Pass Navigo subsidised by a maximum of 75% 
• The ALL Heartists program is the program dedicated to Accor employees. You can enjoy benefits (Gourmet, travel, well-being, sports…)at all our locations around the world, from luxury to budget, and with more than 70 partners. This is the opportunity for them to enjoy unforgettable stays and experiences all year round! 
• On Issy Les Moulineaux Site: free coffee, conciergerie services, fitness center, 360 view on Paris, cafetaria, 2 restaurants, free parking 

Attractive Finance benefits : 

• Profit sharing compulsory and voluntary plans, with company matching contribution on employee’s investments up to gross 1300 €/year 
• 700 €/year Allowance Green transportation such as electrical bike, scooter.  
• Pass Navigo subsidised by a maximum of 75% 
• Recommendation’s program: up to 1500 € gross as a reward for your involvement in the recruitment of qualified profiles 

Learning & development:  

Management talent at the earth our of HR Accor strategy. 

We want you to feel free to dare and free to grow, by opening new doors to continuous learning and skills development. Challenge yourself and switch between jobs, brands, and career paths 

Our Culture #BeALLyouAreWithALLyourHeart  

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.  

• Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.  
• We care for the world around us: our teams, our customers, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.  
• All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.  
• Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.  
• We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.  
• Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.