Talent & Culture Manager - Trưởng bộ phận Tài năng & Văn hóa

Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi

Savour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi.

Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer. The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors. 

We have also integrated some Vietnamese touches into the interior to give it a sense of place. 

Business Performance

•    Prepare, implement and compile data for monthly reporting
•    Set periodical Talent & Culture and training budget & forecast
•    Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Talent & Culture Management

•    Formulate and implement policies, procedures and standards pertaining to Talent & Culture Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs and ensuring that they are complied with by other departments

•    Oversee the administrative activities of payroll, benefits, legal compliance and employment law

•    Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business

•    Liaise with various sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
•    Identify, prioritize and meet short and long term training and development needs of the Hotel
•    Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues

Team Management

•    Interview, select and recruit Talent & Culture Heartists

•    Identify and develop team members with potential

•    Develop, conduct maintain all Heartist training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Training & Development Management

•    Lead the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan

•    Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
•    Initiate all training activities within the hotel and directly deliver off job training 

Knowledge and Experience

•    Bachelor’s Degree preferably in Business/Human Resources Management 
•    Minimum 5 years of Human Resources Management experience 
•    Background experience at Hotel Operation Supervisor level is an advantage
•    A strong understanding of labor and employment law
•    Excellent reading, writing and oral proficiency in English language
•    Proficient in MS Excel, Word & PowerPoint
 
Competencies  

•    Strong leadership, interpersonal and negotiation skills
•    Excellent communication and customer contact skills
•    Ability to multi-task, work well in stressful & high-pressure situations
•    A team player & builder 
•    A motivator & self-starter
•    Well-presented and professionally groomed at all times
 

• Medical insurance is provided
• Take 2 days off/week
• 100% social insurance payment based on salary from the first day of work
• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities