- Full-Time
- Permanent
- RIXOS
- Information Technology
__jobinformationwidget.freetext.LocationText__
Ad Dawḩah, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF30462A
IT Specialist
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as IT Specialist and build your career with us.
BASIC FUNCTION
IT Specialist will maintain information technology systems and networks. He will perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom systems.
HARDWARE: Ensures that the hotel works with Accor Hardware partners. Has a good relationship to Hardware Partners Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.
SOFTWARE: Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management’s policy and requirement are running on the hotel’s systems and computers. Has a good relationship to the Software suppliers, Supports the hotel in resolving Software issues by escalation of issues to Software suppliers.
USER: Ensures that no user in the hotel has access to programs other than needed to perform the job. He/she is in charge to provide and maintain a training program (in coordination with the Training department). This is to enable the best possibly know how, skill level and use of systems by all employees in the Hotel.
SECURITY / DATASAFE: Is responsible for compliance of the Hotel with Accor IT Security Policy. Is responsible for the backup of all relevant user generated data, be it part of the general system or personal systems. He/she assures that always relevant backup policies are duly respected and the system reaches the highest level of security.
- Servers Infrastructure – Physical and Virtual
- Networks – Data, Voice and Wi-Fi
- Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment
- Central profile solutions (CP)
- Central reservations systems (CRS)
- Revenue management systems (RMS)
- Various middleware / Interfaces
- Data warehouse, reporting and Business Intelligence (BI) – Interface Only
- Sales force automation (SFA) - Interface
- Customer relationship management (CRM)
- Point of Sales application
- Back office accounting software application
- Procurement and inventory management application
- IP TV
- Human resources management system
- Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Prior experience in IT support, preferably in the hospitality industry.
- Proficiency in networking, operating systems (Windows, Linux), hardware troubleshooting, and software applications.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certification in relevant IT disciplines (e.g., CompTIA A+, Network+, Security+) is a plus.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
The Rocks, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
The Rocks
Job Category
Sales & Marketing
Description
Reporting to the Director of Sales & Marketing you will be responsible for developing and maintaining effective relationships with clients to ensure customer satisfaction, whilst also ensuring all res
Reference
42cd7f02-5812-4606-b7bd-27fd11fd1a93
Expiry Date
01/01/0001
Salary
Location
Tokyo, Japan
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Tokyo
Job Category
Executive & Hotel Management
Description
Joining the pre-opening team 1-year prior opening, the successful candidate will be heading the operations of the hotel. In absence of General Manager, the Director of Operations will serve as a Deput
Reference
78f72714-805a-450c-969a-18a1c40bc576
Expiry Date
01/01/0001
Salary
Location
Melbourne Airport, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Melbourne Airport
Job Category
Food & Beverage
Description
About youYou are a natural leader, with strong knowledge in utilising and adopting food handling techniques in line with current health and hygiene regulations. You are comfortable performing operatio
Reference
edfe0b8c-cbdc-4e3f-a627-7403cace487f
Expiry Date
01/01/0001
Salary
Location
Lima, Peru
Experience Level
Executive
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Lima
Job Category
Food & Beverage
Description
Gestionar la operación y administración de las áreas de Alimentos y Bebidas, respondiendo por los resultados de la operación, coordinando, programando y supervisando las actividades de cocina, restaur
Reference
2d30d6e5-37d6-419a-be8a-44166092f921
Expiry Date
01/01/0001
Salary
Location
Hanoi, Vietnam
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Hanoi
Job Category
Rooms
Description
Work closely with the Restaurant and Kitchen departments to prepare food and drinks for the Executive Floor dining room. Make sure food is always ready before serving time every day.Receive meeting bo
Reference
da806079-b005-4f65-b024-186686a20f2a
Expiry Date
01/01/0001
Salary
Location
Mascot, Australia
Experience Level
Executive
Job Schedule
Part-Time
Brands
PULLMAN
Job type
Permanent
Locations
Mascot
Job Category
Sales & Marketing
Description
We are in the hunt for a Part-time (3 days a week) Business Development Executive due to an internal promotionImplement proactive sales plans targeting the MICE business group and corporate segmentIde
Reference
9cc025a9-7845-4492-a3af-02afb56f66a6
Expiry Date
01/01/0001
Salary
Location
Sydney Olympic Park, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Sydney Olympic Park
Job Category
Rooms
Description
Reporting to the Front Office Manager, our Duty Manager - Front Office at Pullman Hotel is primarily responsible for ensuring a high level of guest service at all times across the Novotel & Ibis hotel
Reference
6107ee66-6cc5-48e0-9f6d-c9b5018ff0bb
Expiry Date
01/01/0001
Salary
Location
Brisbane, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Brisbane
Job Category
Rooms
Description
Supervise daily operations of the reservations department, ensuring efficient handling of inquiries, bookings, and cancellations.Train, mentor, and support reservation agents to deliver exceptional cu
Reference
1478741d-90f9-44c8-ab1b-08fb8b552b4d
Expiry Date
01/01/0001
Salary
Location
Sydney Olympic Park, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Sydney Olympic Park
Job Category
Rooms
Description
Be in the heart of it all by joining our Front Office team of our Pullman Hotel! Reporting to the Front Office Manager, our Guest Service Agents are primarily responsible for providing welcoming and e
Reference
a93f59b8-14b3-4ca9-9d40-03612110c97f
Expiry Date
01/01/0001
Salary
Location
Auckland, New Zealand
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Auckland
Job Category
Food & Beverage
Description
Collaborate with the Food & Beverage Manager and the Conference Sales team to deliver service that achieves a reputation as a market leaderRun room set up, service requirements, and technical equipmen
Reference
b489fc9d-051b-4c41-8658-d11e4ffcd2bb
Expiry Date
01/01/0001