Food and Beverage Manager

Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today’s hyper-connected global nomads. Part of Accor Group, these vibrant, enterprising hubs are where guests can seize opportunities, seamlessly conduct business, explore, take time for personal wellbeing and make connections.
Pullman Tbilisi Axis Towers located in the landmark building of the highest towers in the city, is the first upscale hotel by Accor group in the capital of Georgia. Opened in June 2022, Pullman hotel features 218 rooms, 2000 m2 of banqueting facilities, Restaurant and Bar on the top floors, as well as luxurious spa. Offering best-in-class room comfort, creative approach for meetings and events, fitness facilities and fresh, innovative culinary concepts, Pullman Tbilisi Axis Towers aims to become the preferred choice for business and leisure travelers. We want to create a business we can be proud of, and our Heartists are central to this goal. So, to make this happen, we need people who are open-minded, forward thinking and have the drive to serve others from the heart, with curiosity and inventiveness. Pullman is your playground. Play to your strengths and be part of an exciting journey.

We are now looking for a Food and Beverage Manager to delight our guest with amazing service all day every day. Joining an exceptional team, you will have overall responsibility for ensuring all guests and visitors have a truly personalized service experience from their arrival to their departure.
As a Food and Beverage Manager, you will be responsible for managing operations of all Food and Beverage outlets to deliver an excellent guest experience. Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.
Specifically, you will be responsible for performing the following tasks the highest standards, but not limited to:

• Manage all Food and Beverage operations in our fast-paced restaurant and bars
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit, manage, train and develop the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team 

• Previous Food & Beverage experience in a senior leadership role is required
• Minimum 5 years progressive experience in managing a large F&B operation gained in international Premium and/or luxury brand hotel
• Entrepreneurial mindset with strong interpersonal and problem-solving skills
• True people’s person, with passion to delight our guest with amazing service
• Obsessed about brand standards, with real passion for hospitality
• Ability to remain calm during difficult situations, in a very busy environment
• Excellent working knowledge of food and beverages
• Great leader, strive to develop and motivate the team
• Advanced knowledge of English language is a must

Does this sound like you? Apply now and help make Pullman Hotels & Resorts an exciting and innovative place to be.

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