- Full-Time
- Permanent
- MOVENPICK
- Rooms
__jobinformationwidget.freetext.LocationText__
Mövenpick Hotel Hanoi Centre, Hanoi, VN
__jobinformationwidget.freetext.ExternalReference__
REF29496L
Duty Manager - Quản lý trực ca
Region
MEA SPAC
Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi
Savour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi.
Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer. The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors.
We have also integrated some Vietnamese touches into the interior to give it a sense of place.
Front Office Operation
- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
- Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies
Team Management
- Identify and develop team members with potential
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Other Responsibilities
- Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the Management of the Hotel
- Diploma in Tourism/Hospitality Management
- Minimum 2 years of relevant experience
- Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese
- Good working knowledge of MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal and training skills
- Good communication skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- Take 2 days off/week
- 100% social insurance payment based on salary from the first day of work
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Shaden Resort, AlUla, SA
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
AlUla
Job Category
Finance
Description
What is in it for you:أطلق العنان للإثارة: مكافآت مغرية ومزايا لا تقبل المنافسة في انتظارك!أشعل مهاراتك مع أكاديمياتنا المتطورة للنمو المهني السريع.صقل مواهبك وشاهد حياتك المهنية تزدهر محليا وعا
Reference
e3215b0c-4fc6-4d4f-b2dc-8e130254d17b
Expiry Date
01/01/0001
Salary
Location
Shaden Resort, AlUla, SA
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
AlUla
Job Category
Food & Beverage
Description
Host You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive! What is in it for you: In 3-4 bullet points, showcase th
Reference
39af733c-cdac-46db-a2d6-fc03870c4f1b
Expiry Date
01/01/0001
Salary
Location
Shaden Resort, AlUla, SA
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
AlUla
Job Category
Food & Beverage
Description
Plans, directs, controls and coordinates the activities of all Chefs, cooks and other kitchen personnel engaged in preparing and cooking food to insure an efficient and profitable food service. Plans
Reference
e23b4228-3782-49d5-869f-13ff2d099cf5
Expiry Date
01/01/0001
Salary
Location
Novotel Chennai Chamiers Road, Chennai, IN
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Chennai
Job Category
Culinary
Description
What you will be doing:Performance as detailed in the Departmental Operations Manual to ensure the efficient operation of the department in accordance with Hotel Policy.Creating new menu items & train
Reference
e4bd4009-c312-4790-9378-fff229d7c07f
Expiry Date
01/01/0001
Salary
Location
Pullman Maldives All-Inclusive Resort, Maamutaa Island, MV
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Maamutaa Island
Job Category
Sales & Marketing
Description
What you will be doing:As a member of the Marketing Communications team under the Sales and Marketing Department, the Cluster Digital Marketing Manager oversees the management of the digital portfolio
Reference
f4eecd23-aa17-4b6e-bd1a-c247eff7ee4d
Expiry Date
01/01/0001
Salary
Location
The Porter House Hotel Sydney - MGallery, Sydney, AU
Experience Level
Associate
Job Schedule
Part-Time
Brands
Accor
Job type
Permanent
Locations
Sydney
Job Category
Talent & Culture
Description
Your Time Will Be ValuedRecruitment, Selection and Retention – oversee frontline talent acquisition to meet staffing needs of hotels following hotel and company guidelines;Culture and Engagement – ini
Reference
1c7605d4-ef26-46c6-9903-1a4f079b205d
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Airport (Opening July 2024), Melbourne Airport, AU
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Melbourne Airport
Job Category
Rooms
Description
*** Full-Time and Part-Time positions available ***The successful candidate will:Have the ability to work rotating 7 day roster.Be customer focused.Have great attention to detail.Be reliable and well
Reference
6d0d6fa5-4d91-4a80-8806-118595932526
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Airport (Opening July 2024), Melbourne Airport, AU
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Melbourne Airport
Job Category
Rooms
Description
About youYou are able to manage your time and can handle numerous tasks at once but still able to follow procedures and maintain a high awareness of security. You have an outcome driven approach to pe
Reference
9513f057-956d-453c-814f-2bd7024eac21
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Airport (Opening July 2024), Melbourne Airport, AU
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
Accor
Job type
Permanent
Locations
Melbourne Airport
Job Category
Culinary
Description
About you:You are a key part for the success of the daily kitchen operations and have the ability to work self-sufficiently in a fast-paced environment.You are trade qualified and available to work fr
Reference
af01862d-c7a3-4b08-a83c-9d51b4628019
Expiry Date
01/01/0001
Salary
Location
, Dallas, US
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Dallas
Job Category
Executive & Hotel Management
Description
Summary/Objective Fairmont Hotels & Resorts is a global hotel brand offering engaging service and authentically local experiences in places of unrivalled presence. Be an ambassador for the brand and y
Reference
e82a654a-0f2b-4289-8e6d-afa44a2985b3
Expiry Date
01/01/0001