Stewarding Manager

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Lead the way with your forward thinking. As a Stewarding Manager, you will demonstrate the essence of creating an exceptional journey for our large department while being responsible for maintaining the highest standards of cleanliness and order for all of the kitchens, dish areas and related backspaces for our dining outlets and conference centre space.

Competitive Salary: $57,000 - $59,000 gross annually, based on previous experience & education

Job Duties Include:

• Lead, coach, and inspire a 24-hour stewarding team; conduct audits, performance discussions, and ensure corrective actions are completed while fostering collaboration across departments.
• Oversee scheduling (Excel, LMS Watson, Dayforce), procurement, inventory control, and cost management across capital, labor, and operating expenses.
• Uphold hygiene and sanitation standards, enforce ALLSAFE health and safety protocols, ensure equipment maintenance, and input repair work orders.
• Conduct quarterly china, glassware, and silverware counts, manage supply orders, and track discrepancies.
• Monitor employee engagement surveys, implement action plans, and promote professional, sustainable work practices.

Your Skills & Qualifications:

• Proven track record as an administrator, trainer and developer, and a team player with strong communication and organizational skills with all departments.
• Demonstrated ability to build a strong Stewarding team through recruitment, training and organization.
• Proven abilities in attaining targets in all key measurements relating to financials, guest satisfaction, colleague engagement and standards compliance.
• Proven ability to achieve fiscal targets through implementation of inventory control logistics.
• Working knowledge of Microsoft Word, PowerPoint, and Excel applications.
• Valid WHMIS Certificate required.
• Class 5 Driver’s License, with a comfort level driving a company vehicle of up to 1-ton. Must provide an updated drivers abstract.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com