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Fairmont St Andrews - Scotland, St Andrews, United Kingdom

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REF94955P

Restaurant Supervisor

Region

Luxury & Lifestyle


Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.


Job Description

As Restaurant Supervisor you will be supervising and delivering operations smoothly and efficiently while creating memorable experiences for our guests and colleagues.

If you are an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success, then we are looking for you!

What You’ll Be Doing

  • Taking full responsibility for the restaurant during your shift, allocating duties and ensuring seamless service delivery

  • Monitoring, coaching and supporting team members to maintain exceptional performance standards

  • Supporting with scheduling, sales initiatives, incentives and training within the outlet

  • Leading by example in handling guest enquiries and resolving complaints with professionalism and confidence

  • Anticipating guest needs and remaining present and visible throughout service

  • Ensuring compliance with health, safety, sanitation and alcohol awareness standards

  • Assisting with stock control and inventory management

  • Upholding LQA and Fairmont brand standards at all times

  • Supporting the wider Food & Beverage team as required

 


Qualifications

About You

  • Experience within a Food & Beverage supervisory or senior team member role

  • A natural leader who motivates and supports their team

  • Strong communication skills and a guest-focused mindset

  • Calm, organised and solutions-driven under pressure

  • Passionate about delivering five-star service

  • Eligible to work in the UK 

Your Development

This role offers the opportunity to strengthen your leadership skills and prepare for your next career step. You’ll work closely with experienced managers, gain exposure to luxury food and beverage operations, and benefit from ongoing learning and internal progression opportunities.

Mentorship Programme

Our upcoming Mentorship Programme connects colleagues with experienced leaders across the business, supporting professional growth, leadership development and long-term career planning.


Additional Information

  • Staff shuttle service to/from St Andrews
  • Gratuities on top of salary and TRONC
  • Opportunities for development and growth across Accor properties worldwide
  • Complimentary staff canteen
  • 50% off dining in our Food and Beverage outlets
  • Complimentary Golf access
  • Complimentary access to gym and pool services
  • Growth opportunities
  • On-the-job training
  • Regular social events

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

LAISSEZ VOTRE PASSION S’EXPRIMER

Nous encourageons la créativité, l' excellence et l' esprit pionnier. Nous interagissons les uns avec les autres et avec notre environnement, pour créer un luxe riche de sens. Avec nous, vous pouvez être fiers de faire partie d'une équipe globale ancrée dans les initiatives durables et locales. En travaillant ensemble avec nos communautés, nous vous donnerons les moyens d'avoir votre propre impact significatif.

EN SAVOIR PLUS

Laissez votre passion s’exprimer

Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.

Rejoignez-nous
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