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HYDE PERTH, Perth, Australia

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REF88034U

Night Manager

Region

Luxury & Lifestyle


Company Description

HYDE Perth is preparing to make its grand debut – bringing the signature HYDE energy to the vibrant heart of Western Australia. This bold and stylish new opening will embody the spirit of the HYDE brand: luxurious yet laidback, sophisticated with a festival soul.

HYDE is embracing an evolved brand identity that is all about a festival vibe with music at its core. HYDE perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner.  HYDE is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.


Job Description

As our Night Duty Manager, you’ll be the go-to leader overseeing the entire hotel operation overnight. You’ll ensure a smooth, safe, and service-driven environment while supporting late arrivals, early departures, guest needs, and any unexpected situations that arise after hours. You’ll play a key role in ensuring the hotel is polished, prepared, and ready for a seamless handover each morning. If you thrive at night, lead with calm confidence, and love crafting unforgettable guest moments, this role is for you.

Main Functions

  • Be the primary point of contact for all guests overnight—handling check-ins, check-outs, and guest requests with professionalism and warmth.
  • Resolve guest concerns calmly and confidently, ensuring positive outcomes and follow-up.
  • Oversee nightly operations across Front Office, Housekeeping, and Engineering.
  • Conduct property walkthroughs, ensuring safety, security, cleanliness, and brand standards.
  • Respond to emergency or security situations in line with established procedures.
  • Support or complete Night Audit tasks, including daily reconciliations and report preparation.
  • Review logs, incident reports, and handover notes for clear morning communication.
  • Lead, motivate, and guide the overnight team, ensuring high service delivery and readiness for morning operations.

Qualifications

  • Minimum 2 years' supervisory or management experience in Front office in luxury or upper-scale hotel operations, ideally in overnight role.
  • Strong decision-making and problem-solving skills, with the ability to remain composed under pressure.
  • Confident leadership style with the ability to guide a small team independently.
  • Experience with PMS systems (Opera Cloud preferred) and audit/financial processes.
  • Excellent communication skills and a guest-first mindset.
  • Able to work overnights, weekends & public holidays.
  • Confidence in emergency response (Chief Warden/First Aid experience highly regarded).
  • Current RSA and First Aid certifications or willing to obtain.
  • Full, unrestricted Australian working rights. 

Additional Information

Ready to Make Your Mark?

If you’re energised by people, thrive in a buzzing hotel environment, and want to build your career with the fastest growing global lifestyle brand, we’d love to hear from you.

Apply now and be part of the HYDE Perth opening team.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

LAISSEZ VOTRE PASSION S’EXPRIMER

Nous encourageons la créativité, l' excellence et l' esprit pionnier. Nous interagissons les uns avec les autres et avec notre environnement, pour créer un luxe riche de sens. Avec nous, vous pouvez être fiers de faire partie d'une équipe globale ancrée dans les initiatives durables et locales. En travaillant ensemble avec nos communautés, nous vous donnerons les moyens d'avoir votre propre impact significatif.

EN SAVOIR PLUS

Laissez votre passion s’exprimer

Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.

Rejoignez-nous
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