Management in Training (MIT) – Rooms Division (1 Year)

Sofitel Bangkok Sukhumvit is a Green Globe-certified luxury hotel located in the vibrant heart of Sukhumvit where French elegance meets authentic Thai culture. Blending understated luxury with warm hospitality, the hotel offers an oasis of refinement amid the energy of Bangkok.

Our 345 rooms and suites are thoughtfully designed with a fusion of Thai accents and French art de vivre, providing guests with both comfort and style alongside sweeping views of the cityscape. Guests seeking an elevated stay can enjoy Club Millésime on the 31st floor, an exclusive lounge offering afternoon tea, evening canapés and panoramic views of Bangkok.

Dining is a highlight at Sofitel Bangkok Sukhumvit with signature experiences including Belga Rooftop Bar & Brasserie, serving modern Belgian cuisine, Bella Sera Restaurant for international flavors, Maison Mizuki whiskey and cocktail bar and Le Macaron for a refined French afternoon tea.

The hotel also serves as a premier destination for meetings and events, featuring 12 versatile venues across three floors - including a pillarless ballroom and state-of-the-art MICE-certified facilities.

At Sofitel Bangkok Sukhumvit, our Heartists embody passion, creativity and style, crafting unique moments that bring French elegance and Thai warmth to life for every guest.

Front Office

• Introduction to rooms division operations.

• Operator training and familiarization with guest communication systems.

•Bellman duties, concierge services, and guest relations exposure.

•Club Lounge operations and guest service standards.

•Reception duties including check-in/out, guest assistance, and complaint handling.

•Supervisor training including scheduling, team coordination, and service monitoring.

•Shadow Duty Managers during day and night shifts, progressing to independent responsibilities in both shifts.

Housekeeping

•Experience room attendant duties, including guest room servicing and cleaning.

•Exposure to public area upkeep and standards.

•Supervisor responsibilities in daily housekeeping operations.

•Coordinator role in scheduling, inventory, and supply management.

•Housekeeping administration tasks including quality control and reporting.

Final Project

•Complete and present a project in either Front Office or Housekeeping.

•Possible topics include guest service enhancement, upselling strategy, loyalty program activation, or staff training initiatives.

•Develop practical recommendations to improve efficiency or service quality.

•Present to senior management to demonstrate leadership, analytical, and problem-solving skills.

• Students currently enrolled in Hospitality Management or related fields

• Students with prior internship experience in hotel operations or the Rooms Division department

• Passionate about delivering exceptional guest experiences

• Strong English communication and interpersonal skills (additional languages are a plus)

• Team players who are adaptable, proactive, and thrive in a fast-paced, diverse environment

• Enthusiastic about luxury hospitality and eager to learn

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