Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
First impressions are everything! As a part of our Housekeeping Department with the Fairmont Banff Springs Hotel you will have the opportunity to create lasting memories for every Guest by ensuring that guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.
Housekeeping Department is now recruiting for the following opportunities:
- Room Attendant/ Housekeeper
- Housekeeping Attendant
Successful applicants will be matched to available positions based on previous relevant work experience.
Note - preference will be given to those that our available for the full season (May-October 15th). There is some opportunities to start from March onwards with a commiment until November.
Starting Rate: $19.38 per hour.
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.
Room Attendant
- Clean and record all assigned guestrooms including: making beds, removing trash and dirty linen, retrieving clean linen, dusting, vacuuming, replenishing amenities, placing furniture to its original position, being attentive to the guests belongings by pairing shoes, folding clothes and ensure that all other personal belongings are cared for. Additional information as laid out in the sequence of service.
- Clean the guest bathrooms which include: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets. Replenish amenities and additional information as laid out in the sequence of service.
- Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound)
- Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart
Housekeeping Attendant
- Responsible for the maintenance and upkeep of the backspaces. This will include but not limited to: sweeping, mopping, trash and recycling removal, stocking and organizing
- Support Room Attendants by removing dirty linen from vacant guest rooms
- Responsible for stocking linens and guest supplies in appropriate places and to appropriate par levels (this task supports and assists the Room Attendants)
- Sorting dirty linen ready for export to laundry services
- Responsible for the maintenance and upkeep of the guest corridors and public spaces. This will include but not limited to: vacuuming, dusting, polishing, damp dusting, elevator track cleaning, cleaning public washrooms, brass polishing and trash removal.
- Responsible cleaning dirty glassware from guestrooms and restocking clean glassware in appropriate places and to appropriate par levels
Qualifications
Your Skills & Qualifications:
- Previous guest service and/or housekeeping experience is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Work well under pressure
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Physically fit and able to work well under pressure
- Able to push, pull, lift up to 50+ lbs
- Able to bend and kneel with comfort
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com
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