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Pullman Melbourne On The Park, Melbourne, Australia

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REF80274T

Food & Beverage Duty Manager

Region

MEA SPAC


Company Description

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

We are looking for a proactive and committed Food & Beverage Duty Manager to join our team. In this role, you will report directly to the Director of Food & Beverage and oversee the seamless and efficient management of the Cliveden Bar & Dining & assisting with Sanctum HQ (Melbourne’s ultimate members’ club for exclusive experiences) while consistently delivering exceptional guest satisfaction.

You're responsibilities will include (but will not be limited to): 

  • You will form part of the Food & Beverage management team providing ongoing support, training and development to team members.
  • Work closely with the Director of Food & Beverage to support revenue initiatives and maintain cost controls.
  • Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture.
  • Prepare, manage and assist in facilitating event operational requirements.
  • Prepare and manage team members for a smooth operation.
  • Ensure rosters have adequate number of team members for future events.
  • Effectively handle guest feedback and provide a prompt positive outcome. 

Qualifications

Our ideal candidate will hold the below (but not limited to): 

  • 2+ years’ experience within the Food & Beverage. 
  • Sound understanding of emerging trends in the industry, with an innovative mindset.
  • Strong focus and passion for hotel, food and beverage operations, and guest satisfaction.
  • Ability to excel within a busy operation and be able to multitask with a warm friendly approach
  • Ability to work flexibility (including nights, weekends, public holidays). 
  • Possession of impeccable attention to detail and time management skills.
  • Ability to work independently and lead a team to deliver successful operations.
  • Flexible and able to embrace and respond effectively to change.
  • Must hold a valid RSA. 

Additional Information

  • Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

LAISSEZ VOTRE PASSION S’EXPRIMER

Nous encourageons la créativité, l' excellence et l' esprit pionnier. Nous interagissons les uns avec les autres et avec notre environnement, pour créer un luxe riche de sens. Avec nous, vous pouvez être fiers de faire partie d'une équipe globale ancrée dans les initiatives durables et locales. En travaillant ensemble avec nos communautés, nous vous donnerons les moyens d'avoir votre propre impact significatif.

EN SAVOIR PLUS

Laissez votre passion s’exprimer

Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.

Rejoignez-nous
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