Accountas Payable

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Responsibilities

Invoice Processing & Payment Management:

· Oversee and process incoming invoices from vendors and suppliers for hotel-related goods and services.

· Ensure that all invoices are properly matched with purchase orders, receipts, and contracts before being processed for payment.

· Ensure that payments to vendors are made accurately, within the agreed terms, and on time to maintain good supplier relationships.

Vendor Relations & Dispute Resolution:

· Act as a point of contact for vendors regarding payment inquiries, discrepancies, and disputes.

· Investigate and resolve payment issues or discrepancies in a timely manner to ensure smooth vendor relationships.

· Maintain communication with internal departments (e.g., F&B, housekeeping, maintenance) to ensure that vendor services and goods are provided in a timely and cost-effective manner.

Account Reconciliation & Reporting:

· Reconcile accounts payable records, ensuring that all transactions are accounted for accurately in the hotel’s financial system.

· Assist in month-end and year-end closing processes, ensuring that all outstanding invoices are paid, and records are up to date.

· Prepare accounts payable reports and assist in cash flow analysis to support financial planning and budgeting.

Financial Compliance & Record-Keeping:

· Ensure compliance with company policies, tax regulations, and legal requirements regarding payments and vendor contracts.

· Maintain accurate and organized records of all accounts payable transactions, including invoices, payment receipts, and contracts.

· Assist with audits and provide necessary documentation for financial reporting and compliance purposes.

Cost Control & Process Improvement:

· Assist in monitoring accounts payable expenses to ensure they align with the hotel’s budget and cost control goals.

· Identify opportunities to streamline accounts payable processes, improve payment efficiency, and reduce errors or delays.

· Work with the purchasing department to ensure the hotel is receiving the best value for goods and services through effective negotiation and relationship management.

Team Leadership & Training:

· Ensure proper delegation of tasks within the accounts payable team to maintain smooth operations.

· Promote a positive, team-oriented environment by encouraging cooperation and efficiency in the accounts payable process.

Sustainability & Vendor Selection:

· Collaborate with the sustainability team to identify opportunities for responsible sourcing and ethical vendor partnerships.

· Ensure that the hotel is meeting its sustainability goals by working with vendors who adhere to eco-friendly practices and support the hotel’s commitment to sustainability.

Additional Responsibilities:

· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

People & Culture

Employee Relations

· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.

· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.

Recruitment

· Hire new Heartists in conjunction with the People & Culture Leader through INES.

· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.

Employee Engagement and Communications

· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.

· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.

· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.

Learning & Talent Development & Performance Management

· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.

· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.

· Ensure Departments have adequate Departmental trainers, and these are well utilised.

· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.

· Development of direct reports to give them ongoing feedback and development.

· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.

· Performs additional duties as directed by supervisors.

· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.

· Is fully conversant with all health and safety, fire and emergency procedures.

· Maintains a high standard of personal hygiene, dress, uniform, and body language.

· Is polite and professional in any situation where the image or regulation of the hotel is represented.

· Attends meetings and training as required by supervisors.

· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.

· Interacts with guests actively soliciting feedback.

Finance

· The activities and contribution of the role will impact the performance of the hotel.

· Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.

· Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.

· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.

· Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.

This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.

Abilities/Key Competencies/Skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.

Leading Myself

· Positive Orientation

· Operational Decision Making

· Self-Development & Management

Leading Others

· Developing an Empowered Team

· Leading an Engaged and Diverse Team

· Communication

Leading the Business

· Advocating Guest Passion

· Business Planning and Analysis

· Business Improvement and Change

Experience/Certificates/Education

· Experience: At least 3 years of experience in accounts payable, preferably in the hospitality industry.

· Education: A degree in Accounting, Finance, Business Administration, or a related field.

· Skills & Attributes:

o Proficiency with accounting software or ERP systems (e.g., SAP, Oracle, QuickBooks).

o Strong knowledge of Microsoft Excel for financial reporting and data analysis.

o High attention to detail to ensure accuracy in processing invoices and managing accounts.

o Excellent verbal and written communication skills for dealing with vendors and internal teams.

o Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

o Ability to resolve payment issues and discrepancies effectively, ensuring minimal disruption to operations.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.