Talent Acquisition Manager (12 Month Contract)

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa 
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Talent Acquisition Manager (12 Month Contract)

The Fairmont Chateau Lake Louise is looking for a Talent Acquisition Manager. This person would be responsible for assessing the recruitment needs of the hotel and creating competitive talent acquisition strategies, programs and plans to ensure that we are hiring of top talent!

What You Will Be Doing

Reporting to the Director, Talent & Culture with a dotted line to the Director, Regional Talent Acquisition, responsibilities and essential job functions include but are not limited to the following: 

• Work with the Director, Regional Talent Acquisition to develop and execute a hotel specific recruitment strategies
• Manage active candidates throughout the recruitment process and provide best in class candidate experience from the first contact to onboarding
• Responsible for researching and seeking out new recruitment channels and present innovative recruitment ideas and solutions to attract talent in order to build a strong talent pipeline
• Partner strategically with the Executive team to assist them in evaluating departmental hiring requirements based on operational demand and business volumes and implementing the most appropriate hiring solutions
• Work with the Regional Talent Acquisition Team and hotel team in creation and implementation of Recruitment Marketing Strategies to target and attract top talent
• Responsible for overseeing a full cycle recruiting process to meet the various staffing goals across all levels
• Manage notifications, endorsement and approvals of internal candidate applications within property and to other Accor properties
• Responsible for overseeing the Temporary Foreign Worker programs, ensuring compliance for all work permit holders, accurate record keeping and AINP application support
• Oversee recruitment reporting and communications to ensure that the Executive Team, hiring managers and HR leaders have access to accurate and timely recruitment information
• Manage the property recruitment system (SmartRecruiters); creating requisitions, posting positions, screening candidates
• Responsible for providing hiring managers with training on the recruitment hiring and interviewing processes, as well as on the recruitment systems (SmartRecruiters)
• Responsible for the creation and implementation of  the recruitment Standard Operating Procedures and ensuring that these are communicated with the hotel hiring team and kept updated
• Responsible for developing and tracking measurable facets of the recruiting and hiring process so that processes are transparent and measureable
• Organize and attends job fairs and recruitment events/trips together with regional and hotel team members as required
• Responsible for managing the University/College/SWEP Program, including arranging interviews, assisting with interviews and candidate selection, and the on-boarding process
• Responsible for assisting with arranging and conducting interviews alongside the hiring manager(s) to fill salaried positions (Assistant Manager and above), assessing candidate’s skills and competencies
• Consult with hiring managers regarding selection of candidates, adapts to hiring manager needs while adhering to overall company guidelines
• In collaboration with the Housing Manager and the Talent & Culture team members, ensure an accurate and timely flow of information about new arrivals and available housing to ensure new employees can be adequately housed
• Collaborate with the Director, Talent & Culture in managing the recruitment and relocation budgets - tracking, forecasting and accruing expenditure as required
• in planning their hiring needs and implementing the most appropriate hiring solutions
• Responsible for coordinating with hiring managers to define necessary requirements for open roles based on operation demands
• Maintain accurate information about the hire-ability of relevant internal and external candidates
• Manage reference and background check systems
• Complete offer process for all candidates
• Draft and deliver employment contracts
• Support hiring managers with negotiation of employment terms and conditions
• Attend monthly regional Talent Acquisition meetings and collaborate with region to share opportunities
• Take corrective action if unapproved hiring is taking place
• Develop relationships with hiring managers and ensure that all open requisitions reflect the skills mix required by the property
• Ensure that an accurate job description library is maintained
• Collaborate with Marketing team to create and post recruitment content on social media platforms; Facebook, Instagram, LinkedIn, etc.
• Manage general recruitment email inbox

• Minimum of 5 years of experience with recruitment and/or Human Resources
• Previous experience with recruiting for high volume companies
• Proficient in the use of computers and online platforms (social media, professional networks, job boards, etc.)
• Preferred experience working in remote locations and/or with hiring agencies, and with focus on sourcing strategies
• Demonstrated knowledge of Microsoft Office (Outlook, Microsoft teams, PowerPoint, Publisher, Excel, and Word) required
• Enthusiastic and positive personality with ability to build strong relationships
• Social media knowledge and experience an asset
• Familiarity with foreign recruitment and various immigration streams an asset.
• Strong organizational skills and multi-tasking abilities
• Analytical problem solver with a keen eye for detail, a sense of urgency and the ability to prioritize
• Excellent Communications skills, both written and verbal
• Results orientated with the ability to be flexible and to work well under pressure
• Innovative, creative and willing to take risks and be accountable for successes, near misses and the inevitable, misses!
• Ability to analyze data and trends and create strategies for improvement

Visa Requirements: Applicants must be legally eligible to work in Canada.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS