Director of Engineering (Pre-opening) Fairmont Hanoi

The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!

Join our Pre-opening team and our first Fairmont in Vietnam!

As Director, Engineering, you will be instrumental in orchestrating the handover and set up, from construction opening phase to the day to day operations of the hotel.

Provide leadership and direction for the operations of the Engineering, Landscaping & Security Teams with a focus on service and operational logistics.

• Ensure strict compliance in accordance to Fairmont standards and brand deliverables for the successful handover from construction to operations.
• Develop and implement the Preventative Maintenance Program for guest rooms, public areas, and safety systems while working closely with Operational Divisions 
• Provide the technical information for repair, maintenance, operation, modification, and replacement activity to ensure all jobs are being done correctly
• Oversee the landscaping of the Hotel and pool maintenance
• Participate in the preparation of CAPEX expenditures for Hotel as well as annual budget preparation for department and monthly forecasting and commentary 
• Recruit, schedule, complete payroll, performance reviews and the training & development, and engagement strategies all engineering team members
• Coordinate and manage outside contractors, including sourcing of appropriate suppliers, preparation of purchase orders, facilitation of supplier negotiations
• Assist in the monitoring of energy and water management programs 
• Monitor, update and implement the fire safety plan, building evacuation and disaster recovery plan 
• Coordinate and complete all audits related to engineering and risk management 
• Manage the hotel emergency response team in coordination with security and hotel management 
• Actively participate in the Hotel’s energy management, Occupational Health & Safety and environmental programs  
• Ensure compliance with all city and state regulations and ordinances 
• Perform inspections of the property and monitor compliance with government and city regulations, to ensure all laws are followed and guests and employee safety 
• Balance operational, administrative and Colleague needs 
• Ensure a clean and safe working environment, with continual emphasis on promoting colleague and guest health and safety.
• Assist in overall management responsibilities as needed
• Follow department policies, procedures and service standards

Other duties as assigned
      

Your experience and skills include:

• Previous pre-opening experience required within luxury industry
• Previous leadership experience in the Engineering/Maintenance field, preferably in a pre-opening and operational luxury Hotel Setting
• Proven supervision of various building maintenance and construction trades including work scheduling, project management, personnel 
• Technical knowledge of electrical, HVAC, refrigeration, plumbing and all areas of engineering 
• Knowledge in all local municipal codes and regulations as well as fire department requirements and building testing.
• Engineering degree/diploma and/or valid trade qualifications preferred
• Computer literate in Microsoft Window applications required 
• Service focused personality and passion for hospitality
• Proven ability to build and maintain good relationships with all stakeholders, including contract teams, consultants and vendors.
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Results oriented with the ability to be flexible and work well under pressure

Ability to lead by example, believe in a strong team culture and set the scene for high performance.

As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. 

Requirements: Applicants must be able to provide proof that they are legally able to work in Vietnam.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.