ICT Officer

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

This position is responsible for the handling of day-to-day IT operations. The IT Officer maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. 

• Excellent organizational, follow-through, and communication skills 
• Exceptional problem resolution abilities 
• Strong guest interaction skills 
• Must be committed to teamwork and achieving team successes 
• Enthusiastic, driven, and self-motivated 
• Strong technical background, with specific requirements as follows: 
• Detailed knowledge of operating systems including Windows 11 
• Knowledge in management & operations of PMS (OPERA Cloud), POS (Simphony Cloud), PABX/Voicemail/Call Accounting. 
• minimum 2 years’ experience in an IT role in a fast-paced luxury hotel/conference environment 

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit