Banquets Team Leader

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury. 

We have just recently undergone a complete transformation, enhancing all the hotel facilities including many new exciting venues to continue delivering an outstanding luxury service to our guests. We're on a mission to provide an all-encompassing experience where entertainment, leisure, dinning, conferencing and unparalleled hospitality will converge seamlessly, transcending traditional hotel boundaries.

We're setting new standards in the Australian hospitality scene with an increased workforce as we now look for our new Banquets Team Leader to be part of the “Rebirth of a Sydney Icon” with us!
 

This position is responsible for overseeing the daily food and beverage service and ensuring that it meets the guests’ expectation by following hygienic food and beverage handling procedures and well as being accountable on a shift basis for the operations of the outlet through effective people skills, support revenue initiatives, maintain cost control and providing ‘Total Customer Satisfaction’. 

• Ensure efficient, friendly and professional food and beverage service is provided to all guests. 

• Provide for guests and patrons an experience and environment they feel meets their expectations. 

• Familiarize yourself with VIP and regular guests to ensure their requests and needs are met. 

• Keep tables, service area and pool area clean and tidy. 

• Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to. 

• Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities. 

• Set up systems to protect and maintain control of restaurant and bar equipment, correctly recording breakages and carry our regular stock takes. 

• Responsible Service of Alcohol certificate. 

• Strong knowledge of a variety of beverages including beer, wine, spirits and cocktails. 

• Micros knowledge desirable. 

• Experience or formal training in hospitality industry including working experience in a star class hotel or a fast paced restaurant.   

Benefits, Rewards, Motivations   

• Industry benefits from Day 1 including exclusive discounts on accommodation, dining, bars and more in over 100 countries with Accor Hotels and our partners.
• Progressive leave policies including birthday leave, exam leave and 10 weeks parental leave.
• Complimentary dry cleaning, discounted city parking, $5 full lunch offering and more perks onsite.
• Most importantly - work with and learn from industry experts with opportunities for your own development. You will not only be joining a Hotel, but an international network of L&D professionals in an award-winning company!

If you share our passion for hospitality, service excellence and innovation, we would love to hear from you!