- Integral
- Permanente
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF67030W
Telecommunications Agent
Region
Luxury & Lifestyle
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Receive each guest call in a professional and friendly manner.
Maintain effective communication with all related department to ensure smooth service delivery.
Handle every query in a polite and courteous manner and exceed guest expectations.
Ensure guests are greeted by name upon calling as per Rixos Standards.
Maintain an up to date knowledge of the hotel and local services.
Maintain an awareness of guest profile through the fidelio guest profile system.
Complete management's long distance call vouchers and record them on the traffic sheet.
Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard.
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
Take messages for guests and management as per the required standard
Ensure all external and internal calls are answered as laid out in the procedure and ensure efficient connection with the correct person.
Be aware at all times of the whereabouts of the managers and where to contact them.
Monitor the logs of long distance calls, faxes and messages.
Co-ordinate communication within the hotel in the event of an emergency.
Be fully aware of the Rixelence for the day
Proper grooming at all times
Attend training classes as per schedule
Show fullest cooperation and respect within the team and other departments
Is aware of the daily activities and has product knowledge of all the hotel facilities
University Degree in any field. Minimum 1 year in a similar role.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.
Referência
431c9758-2647-4b40-a20f-16287b98af0b
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
To supervise the Laundry operations ensuring that the hotel standards and procedures are fullyknown and followed.To supervise outsourced laundry services, for quality and standard procedures.To ensure
Referência
e183557a-d4cb-4c8b-ae0d-cc7147edce52
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
Be responsible for mending all uniforms, room & F&B linen, guest laundry of the Hotel Ensure the work quality up to standard Be aware of the daily hotel activities and has product knowledge of all th
Referência
488e4494-c09a-43e5-9f75-8279c74c5f15
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. To answer and handle calls, wake-up calls and messages, properly using the telephone
Referência
41e845fc-7a76-4874-bfe4-2c5d8154f833
Data de validade
01/01/0001
Salário
Localização
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
M GALLERY
Tipo de Contrato
Permanente
Locations
Doha
Áreas
Governança
Descrição
To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests. Playing a key role in VIP procedures. Making sure all guests are satisfied with t
Referência
daaeb7c5-9bf8-4a8c-b228-07d6b1b4aad2
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner. Duties include operating and maintaining transportation vehicles with a focus on safe
Referência
88cee79e-2a10-486b-8905-b5e665bdd5a1
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
Opens the main door of the hotel and ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction. Ensure the prompt and efficient handl
Referência
65c97e94-1f79-46fa-be27-ad0b8a9d0ece
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special reque
Referência
20e58422-e303-448b-8236-4cc511a78ad3
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests ofGuests. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) Register and pr
Referência
595cfa7f-1aa2-4953-9b24-5b8c2a6efa61
Data de validade
01/01/0001
Salário
Localização
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Saudi Arabia
Áreas
Governança
Descrição
Register and process check in for all arrivals. Handle guest check outs efficiently and professionally. Update guest information into the computer after a complete check in. Accountable for cashiering
Referência
914b61be-fb14-4a28-9031-016939d17441
Data de validade
01/01/0001