Talent and Culture Manager

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travelers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heartwarming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,​
Join us and become a Heartist®.

Join our dynamic team as a Talent & Culture Manager at Pullman Melbourne on the Park. You’ll play a pivotal role in fostering a positive workplace culture, ensuring compliance, and driving the hotel’s Talent & Culture initiatives. You will be responsible for recruitment, retention, training, development, and employee relations. If you are a strategic, people-focused leader passionate about enhancing employee experiences while driving organizational performance, we want to hear from you! 

Some of the key areas of reponsibility would be: 

• Talent Aquisition: Lead recruitment for key hotel roles, ensuring effective staffing and developing talent retention strategies. Collaborate with department heads to facilitate internal transfers, promotions, and career growth opportunities.
• Talent Development: Conduct annual Training Needs Analysis, develop a hotel training strategy, and oversee the performance review process. Foster leadership and growth opportunities through Accor programs and succession planning.
• Reward & Recognition: Drive reward, recognition, and wellbeing programs to enhance team member engagement and satisfaction. Manage service recognition programs and develop incentive initiatives.
• Industrial Relations: Ensure compliance with Fair Work Australia, HIGA and hotel policies / company policies. Manage employee relations and workers' compensation processes.
• Leadership & Coaching: Mentor and coach department heads and managers on performance management, leadership, and people development.
• WHS & Safety: Ensure compliance with workplace health and safety standards, overseeing risk management, training, and accident reporting procedures.

• Tertiary qualification in Human Resources, Business Administration, or a related discipline.
• Minimum of 5 years' experience in a Talent & Culture or Human Resources role, ideally within the hospitality industry.
• Strong analytical skills and commercial acumen, with the ability to align HR strategies with business objectives.
• Hands-on experience managing the full HR lifecycle, including recruitment, workplace health & safety (WHS), performance management, and learning & development.
• In-depth knowledge of Australian employment legislation, including the Modern Award system.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) with the ability to effectively manage HR-related software and systems.

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A supportive and dynamic work environment.