Strategic Coordination & Academy Operations Intern

About Accor
Join Accor, a Group bringing together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and in the unique value you bring. Opportunities for growth and career development are endless.
Together, we bring the vision of responsible hospitality to life.

Become a Heartist® and let your heart guide you in our unique world.

About Accor Academy
Accor Academy is transforming into a strategic platform supporting learning, leadership, talent development, engagement and career growth across Accor.
As part of this transformation, the Academy coordinates governance, strategic initiatives, accreditation projects, performance reporting, communications and operational excellence across its ecosystem.

We are looking for a Master’s student to support the Strategic Coordination & Development Director in driving key transformation projects and ensuring effective coordination and execution across the Academy portfolio.

Your Mission
You will contribute to the structuring, coordination and execution of strategic projects supporting the evolution of Accor Academy.
Working closely with the Academy leadership team, you will gain exposure to learning, talent, governance, employee experience and transformation initiatives at a global scale.

Key Responsibilities

1. Academy Governance & Project Coordination

• Support the preparation of Steering Committees, governance meetings and decision-making materials.
• Consolidate project updates across Academy initiatives.
• Maintain action logs and follow-up trackers.
• Prepare meeting summaries and executive reports.
• Coordinate stakeholders across Learning, Talent, Engagement and Digital Learning teams.

2. Accreditation & Quality Excellence

• Support Academy accreditation activities.
• Consolidate evidence and supporting documentation.
• Maintain accreditation trackers and action plans.
• Contribute to quality standards and Standard Operating Procedures (SOPs) documentation.
• Assist with benchmarking research and best-practice analysis.

3. Academy Portfolio & Roadmap Management

• Support the maintenance of the Academy transformation roadmap.
• Track strategic initiatives and key milestones.
• Consolidate project status reporting.
• Monitor risks, dependencies and key decisions.
• Support the preparation of portfolio reviews.

4. Performance Tracking & Insights

• Contribute to Academy KPI monitoring.
• Support the preparation of performance dashboards.
• Analyze learning, talent and engagement data.
• Prepare executive summaries and insight reports.
• Contribute to impact measurement activities.

5. Communications & Executive Materials

• Prepare PowerPoint presentations for leadership meetings.
• Develop one-pagers and communication materials.
• Support the drafting of Academy updates and newsletters.
• Contribute to storytelling and Academy positioning initiatives.
• Assist in preparing workshops and Academy events.
• Support budget tracking.

What You Will Learn
During this internship, you will gain hands-on experience in:

• Learning & Development strategy
• Talent Development
• Academy governance
• Project Management Office (PMO)
• Change & transformation management
• Executive communication
• Data-driven decision-making
• Accreditation and quality frameworks
   

Your Profile
Education

• Currently pursuing a Master’s degree
• Academic background in Business, Human Resources, Learning, Transformation, Consulting, Project Management, Communications, Marketing or Hospitality Management.

Qualifications & Skills

• Previous project management experience gained through internships, apprenticeships or an initial professional experience.
• Fluent English, both written and spoken; proficiency in French is an advantage.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Inventive and creative mindset, with strong attention to detail.
• Empathy, adaptability and strong interpersonal and communication skills.