- Integral
- Permanente
- SOFITEL
- Spa e Lazer
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Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates
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REF82297M
Spa Therapist
Region
Luxury & Lifestyle
Sofitel Al Hamra Beach Resort
- Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.
- Escort all guests to changing rooms, retail/relaxation area or next appointment.
- Greet all arriving and departing guests in treatment areas by name.
- Receive and respond to all guests concerns, comments or complaints with discretion and urgency.
- Advise all incoming guests of treatment procedures, special instructions and billing information.
- Communicate guest request preferences to relevant departments and co-workers.
- Provide respect, sensitivity and concern for guests needs with a professional and pleasant manner.
- Maintain positive guest relations at all times, including in-house, external, residents and telephone enquiries.
- Accommodate VIP guest preferences.
- Practice professionalism in every situation with management, guests and Heartists, treating each person with respect and integrity.
- Maintain the confidentiality policy for all guests and Heartists.
- Maintain guest history files.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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